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EZ Air Conditioning and Heating Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
John Zirkle

I’m in the home building business. Because of the rapid responsiveness, professionalism and honesty,
I will consider EZ air-conditioning for a future vendor.
Give kudos to James Lara. He is definitely a competent tech. He was very patient and organized.
He was able to troubleshoot the problem within minutes. Thank You James!!!

Reginald Jackson

EZ Air Conditioning was a very quick and professional company. I explained what I needed and the receptionist was able to set me up with James. He was a complete professional who explained the entire process. He did recommend minor adjustments, but I did not feel pressured or upsold as I have with other companies. 5 star service and would recommend this to anyone needing HVAC service.

M Wall

So I’m on my 3rd year with this system and EZ service. When considering all the investments we make in our Home here in TX, a good Roof and HVAC are at the top. EZ is the Investment worth making.

Original Post: Had entire my 15+ yr-old Seer 10 system replaced 2yrs ago May ‘18. Upgraded to a Carrier Seer 18+ variable A/C w/gas furnace.
The relative small cost to upgrade to the most efficient system has resulted in less operational costs every month and 10x the comfort. 10 yr warranty and low cost 3yr maintenance plan with EZ is totally worth.
EZ was awesome to work with and establish the best system options for me and my household.
I talked with 4-5 quotes, EZ was hands down no games, no gimmicks, straight up clear choices, and absolute best pricing.
Thanks EZ and your awesome crew.

Karen Hubbs

I called EZ because our heat pump was freezing up. I called at 3:45 in the afternoon and they actually sent a tech that evening. His name was Gerardo. I feel we were very lucky to have him come over. Not only was in 25 degrees out, he fixed our problem right then. Absolutely a great asset to this company. He was very professional, courteous, and efficient. Explained everything to us and most importantly, fixed the heat pump. Thank you Gerardo. It was a pleasure to meet you.

Felix Islas

Having Served almost 36 years in the military (and still serving) these folks have been our go to HVAC company. We first bought our home in San Antonio back in 2012, we had some A/C issues and the first company that came out wanted us to buy a whole new system. I called EZ Air for a second opinion and they were able to repair it on the spot at very minimal cost. So fast forward to now (June 2020) I am currently deployed and had to do everything by cell phone. Our A/C had gone out and once again EZ came out and got it repaired. Still they did not pressure me to buy a new system (the system was installed in 2003), it was me who thought, boy this system might need to be changed out! So I initiated the request for a new system. Gerardo was our repair person and the person who gathered all the pertinant information to help get the estimates for the new system, he did a great job and was very professional. Jonathan helped me figure out the best options along with payment choices over the phone, he even waited an extra day before billing me to make sure everything was working! These guys are fantastic! Enrique, is the owner and I spoke to him back in 2012 to thank him for the quick service and the professionalism of his employees, at that time I told him when it was time to get a new HVAC, they would be the first to know. And guess what, they were the first to know! Thanks so much everything and we will be heading back to San Antonio in about 1 year to retire and I know our system will be working great thanks to the EZ Team! Thanks so much Gerardo, Jonathan and Enrique!

cheryl hollenshead

I definitely recommend EZ. My air went out in 100+ degree weather. I called two companies from TV ads. Long story short both gave different stories but said I needed new central air units from 7-10K. A woman in 100 degree heat they thought I would jump.. I didn't. Friend had used EZ and suggested I contact them before deciding.
Jesus came out listened to what I reported. Checked and saw no current to thermostat, went outside and saw issue there and went up in hot hot attic for a good 10 minutes and confirmed there was no Freon leak that previous guy "heard".
He and Chris did all needed repair and literally saved me thousands of dollars. I waited six weeks before submitting this evaluation to be sure I was happy.
They are in the repair/service business. When my unit eventually does need replacement you know where I will go...honest and totally professional.

Parysa G

What a WONDERFUL business. I will use them for all my AC needs 10/10!! First time home buyer and new to San Antonio. Call them they make you feel like family!!

I recently moved to San Antonio from a different city in Texas. We are not familiar with the area so we got a home warranty. Unfortunately our 2016 carrier unit went out and it took home warranty 4 day to come out and diagnose the issue. They said it would take another week for them to possibly repair it. My house was 99 degrees!!!

I sent an email to EZ AC after hours and Rozalinda reached out to me and helped me every step of the way. The next morning Ebony and Johnathan and Rozalinda called me to follow up.

They sent Chris out the same day and REPAIRED it the SAME DAY. Thank you EZ AC!

Rene Zenteno

EZ Air Conditioning and Heating is a professional, honest, and reliable business. I experienced their excellent service and decided to buy a new AC and heating system with them. They came to assess the house and convinced me to reduce my AC capacity to save cost and energy. Thanks to Enrique Zuniga and his team for such a high-quality service.

Julie Keller

I have been doing business with EZ Air for several years. They usually send the same technicians to service my AC and heater every year so I'm acquainted with them. They are always on time and do great work. I am especially grateful they came out on a Sunday to fix my AC when it stopped working during a heatwave. Thank you, EZ!!

Sandy Vogelman

Excellent service from beginning to end. We had a total overhaul from duct work to inside/outside units as well as thermostat all replaced. They estimated it would take two days to complete and EZ Air had a great team of professional s that completed everything in one day. Thorough, professional and state of the art! Great all around!!!

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