EZ Air Conditioning and Heating

James L was professional in attire. James is smart and very fluent with explaining my HVAC system, He didn’t mind me learning . Thank you Jame wish you much success in your career. I be back for heating service.

Jamie did a fantastic job, the work he did was quick honest and seemed to fix the problem. I would highly recommend these guys. So hard to find honest people these days. Thank you for the great service We are new to town and appreciate having people be honest and do what they're asked to do. Highly recommend

Over the years I have had multiple AC companies service and repair our systems. All but one tried to do more than was necessary or try and replace my system entirely. EZ is the only one that was up front, honest, and did what was necessary. They earned my complete trust and they always do the right thing. Best AC company in San Antonio without a doubt.

This is my 3rd or 4th time that EZ has been to my house. Each time, it's been for something "different". EVERY time, they arrived ON TIME, usually the DAY I called and were ALWAYS so professional!! I have always felt their prices were fair, their work was completed and my AC worked even better than before. I am SUPER SUPER pleased with this company!! I would recommend them to anyone!!

Ez Air Conditioning and Heating were a pleasure to work with. From initial contact, to install, to follow- up , I couldn't be happier! They are very professional! They even got our old system to work while we waited a few days for the new system to be installed. I highly recommend!

My 20 yr old AC finally kicked the bucket a few weeks ago and I was forced to shop around for a replacement among the many AC companies that San Antonio has to offer. After some research, I narrowed down my choices to EZ Air Conditioning, Goettl, and WillFixIt. Long story short, we chose EZ, for multiple reasons.

First of all, I liked that the technician they sent out to my house, Larry, knew what he was talking about and was not afraid to give his own honest opinion on my options. He also didn’t hesitate to go into technical details and help me understand why certain options were better than others. I strongly considered compressor replacement but decided against it due to the systems age (20yrs for the external unit and 30yrs for the internal).

Another reason we chose EZ is that their GM, Jonathan, was a pleasure to talk with and honest. He always kept himself accessible and remained respectful (in contrast to the Goettl salesman, who was flat out condescending at times).
I also appreciated how Johnathan took the time to patiently listen to my many questions and answer them without talking down to me. He was great about explaining the “why” behind their options. More than the other companies, Johnathan was able to instill a sense of confidence that they could do the job correctly and that they would stand by their work quality.

During the AC install, EZ technicians discovered that our ducts were in rough shape. They were deteriorating, leaking air into the attic, and leaking water onto our insulation via condensation (the ducts were also well over 20yrs old). They would essentially break apart if you touched them (I tested this personally). This lead to them resolving another issue regarding temperature control in our 2 story house. The ducts leading into our master bedroom had not been correctly installed (someone decided to splice one duct directly into another using duct tape, hope, and a budget of $2). EZ replaced the ducts and added a triangle vent box to correctly split them. This made a near immediate difference for our bedroom and was done at a very reasonable price.

Overall opinion of EZ Air Conditioning:
I never got the impression that EZ AC was pushy. They presented me with all of my options and let me decide. They also remained honest, respectful, and open throughout the entire process. Of the 3 companies I spoke with, I feel that I can trust them most to provide support to my AC now and in the future (at a fair price).

Extra Comment:
In case some are wondering, if they can’t get your system installed right away (COVID related supply issues), they will lend you portable AC units to tide you over until the install day.

This is my first time using EZ AC and I am very impressed. Starting with the initial call to the customer service representative to the service representative who came out to repair my AC; they were VERY PROFESSIONAL. The service rep called 30 minutes prior to his arrival; upon his arrival he immediately diagnosed and repaired the problem. I highly recommend EZ AC to anyone who are looking for AC service. We will be using them again.

We have been customers for more than 10 years, and have always received excellent customer service. Their technicians are very thorough and professional. Enrique helped us chose the best system for our home and our comfort. We highly recommend EZ Air for you A/C & heating needs.

We bought our home in 2019 and had an older system and wanted to get a higher SEER system. We got quotes from 8-9 companies and went with the middle priced company, which was E-Z Air. EZ air provided us with a great discount for being military and allowed us to use CPS rebates towards the unit itself. We even installed an air filter system. We purchased a maintenance plan and they have been on top of seasonal check-up for the past couples years since our new Carrier System was installed in 2019.

I wish there was an opportunity for 6 stars. Initially Enrique (the owner) came by on a Sunday to look at our problem when the fan blew out. He had his team there first thing Monday morning to do the work and save us from this Texas heat. When we decided to replace the whole unit, we were offered prompt, efficient and friendly service (like our new carrier 5 stage seer 16 system). We were helped through the process, given great information about 0% financing and had the unit installed within days of signing the contract. Everyone we met at EZ air was fantastic, friendly, professional. Great experience.