Damiani's Comfort Design

I am a new customer. We just had our system (HVAC unit and heat pump) inspected and we were very pleased with the service. The technician explained how the system works and what he was going to do. Also, he arrived as per the scheduled time and was very courteous. I recommend Damiani for your system inspections.

We use Damiani regularly for maintenance (and also to install a new AC last spring.) We have been very happy with the service. The technicians are very professional while they are in your home. Brian has been out the past few times and has done a great job.

We have used Damiani’s Comfort Design for 13 years. When our air conditioner wasn’t cooling yesterday, they had someone here within the hour to fix it! Because we have the Signature Plus maintenance plan, there was no service charge to come out and diagnose the problem. Discount on the repair. I would recommend them.

I was referred to Damiani’s Comfort Design by a friend and I am so happy I called them. I have been having problems with my A/C and heating unit for a long time, it’s a new unit 2 years old, and have had issues with it from the start. The A/C person who installed the unit in the first place was unable to fix it right and then would not respond to my phone or text messages. Anyway, I had to find another company to help me with this problem. When I called D. Comfort Design I explained to them the situation an asked if they were willing to take over this mess. The person I talked listened to everything I told her, I don’t remember her name but she was very professional in handling my call, she was ready to send out a tech that day but I wanted to be present for the repair so we scheduled it on my day off a week later. On the day of my appointment they called me early to tell me the tech was on the way. The tech came and was very friendly and I informed him of what was going on with the last person who tried to fix unit. He got to work and keep me informed of what he had found and was able to fix the unit. He was very knowledgeable and completed the repair in a timely manner. If there was a10 star rating I would have rated them at that level. In words they are Awesome!!! Outstanding service !!! Job well done!!! I’m highly confident that my A/C and heating unit is working properly now!!! Damiani’s Comfort Design is my new A/C and Heating repair company!!! And I highly, Highly recommend them!!!

Came home to a broken AC. 88 degrees in the house with panting dogs. Called them at 3pm, someone was at the house by 5, diagnosed the problem, fixed it, and I made it to work on time by 7pm. Amazing experience and will definitely be using them again for routine maintenance and repairs!

Excellent service as usual! Damiani called in advance to confirm appoint, showed up on time and gave a helpful and concise summary of the maintenance performed and recommendations for any action needed. I’ve been using Damiani for several years and recommend to anyone who needs an honest and reliable residential HVAC company.

Technician (Lee) arrived early, very courteous and extremely knowledgeable!
The individual I spoke to on the phone was very helpful, courteous and sent a reminder prior to visit regarding expected arrival time.
I appreciate their excellent customer service!

My A/C system went out last Friday. I called the after hours to have the office contact me on Monday to set up a preventative maintenance. I got home from work on Saturday and it was at least 98 degrees if not more in my house and my two cats were stressing badly. I contacted the after hours to see if I could get an after hours call for that night. 11: called me back and stated thanot get Lee out to my house until 11 a.m. on Sunday. At the advice from Audrey, I set up fans, opened windows and turned the unit on to run the fan only, to help circulate the air. It was a long, very warm to sleep while trying to take care of my two cats and trying to cool them off. On Sunday at about 11:00 a.m., Audrey contacted me as promised and stated that Lee was on the way to service the unit. Upon completion of the repair, Audrey contacted me to let me know the unit was back up a running and explained to me what was wrong.

This is the best customer service I have received in a long time and was appreciated. Audrey and Lee are two of the best. Damianis is the company to use to get prompt service and outstanding customer service follow up. Thanks to all of the Damianis staff, especially Audrey, Lee and the Answering Service for promptly forwarding my call.

Called with a problem with our A/C after being on vacation for three weeks and they sent someone over to check it out within a few hours. We have used this company for over twenty years and have only had wonderful service from them.

Highly recommend Damiani’s Comfort Design. They were able to schedule an appointment quickly and provided quality service on their visit.