Dallas Plumbing & HVAC

Blue Star was top notch- from start to finish. They we quick to schedule, gave several conformations of appt. time and when they would arrive. Travis was my technician and he was courteous, prompt, took extra care to keep areas neat and clean, and also handled a fee resolution with his boss in a positive fashion. I highly recommend them ! Would give 10 stars !!

Blue Star Heating and Air has been nothing short of professional and courteous! The technician walked me through the necessary repairs, made suggestions to extend my system's life, and was knowledgeable concerning all my questions. He was prompt and went above and beyond to follow-up with me post maintenance and repairs. I hope I can squeeze another couple of years out of my aging unit, at which time I would be comfortable giving my business to Blue Star based on their high level of service and prices.

Our A/C went out a few weekends ago and we were referred to Blue Star through our warranty company. I spoke to Desiree in the office and explained that I had a sick child at home and it was heating up quickly. She was GREAT!!! Tony was out within a few hours, but turns out our 18 year old system had seen its last day. Tony fully explained the differences between our options and was incredibly patient with my 1000 questions.
Nick, Donovan & Gabe was the team of guys that came out and installed our new system. Very professional and polite young men! Eric came out in the middle of the install and talked to me for quite some time, explaining how A/C systems differ, and answered any and all questions I had.
These guys & Desiree were a pleasure to work! I would highly recommend Blue Star Heating and Air! Keep up the fantastic work y'all!!

We have used Blue Star for several projects (hvac replacement/maintenance), and everyone there has consistently been professional and helpful! They are thorough and great at explaining the systems, and offer reasonable pricing. Also, they are prompt with scheduling. Look no further for a reliable family company!

Ralph was the best repairman I've ever met. He was professional, but friendly , kind , helpful and very educational in teaching me how to up keep maintenance to my unit. I will recommend Air Pros and Ralph to family and friends in need of service.
Thanks again Ralph.

Blue Star is an amazing company. This evening I had an issue with my air conditioning. Despite the fact that I called right before they closed, Desiree was very friendly and I quickly received a call from one of the technicians. Eric went way above the call of duty. I knew he was swamped with calls but he actually made time to stop by and quickly fix a simple duct problem in the attic. It is so refreshing to receive excellent service from an honest company!! Thank you Blue Star for coming through for us again!!

Tony (after he had inspected my existing system) was thorough in explaining my options for repairing and/or replacing my existing system. I choose to replace my system. I was very please with the installation crew, Adam, Frankie and Cesar. They worked steadily in very hot conditions and explained everything that was taking place. I highly recommend this company.

I’m back on here updating my review as this company has continue to run around in circles with me. The city will not close my project out because this company lied and never got their permits from the city and now I can’t move forward. It’s been months and months of dealing with issues on a brand new unit. If anyone is reading this please run away from this company!!!! Do not throw your money away. You are better off rolling the dice with any other company but this one. I’ve been reaching out to the Texas district manager and he reads my messages but just ignores me. Lots of fake promises and after paying thousands of dollars I’m left trying to push and push on this company to step up.

I recently used AirPros-Blue Star to check my home A/C system’s readiness for the coming hot summer months.

Despite their recent change of ownership, the AirPros-Blue Star scheduling and appointment confirmation process was efficient, timely and used online tools effectively.

Service technician Tucker Lange arrived on schedule, was pleasant, competent and professional, and answered my queries about his job experience fully and respectfully. He was also careful to observe virus distancing safety practices.

After checking my system, he identified items needing attention, explained what they needed and why, and worked with me to reach a price within my budget.

He performed the required services efficiently and did a good job cleaning up after the work was completed. He also listened patiently to a couple of suggestions I made.

I was completely satisfied with the service call and feel confident that I was treated fairly. I intend to stay with AirPros and hope to see Tucker on my next service call.

Awesome experience and professional staff from Eric, Adam, Frankie and Alex they toke care of replacing my entire A/C and furnace, Eric recommended different ideas and accommodated the expense on payments plus the enormous difference on the professional installation the the excellent Lennox unit is awesome super quiet efficient and smooth. Everything was done in one day and they even came across a little problem with our old cooper line was damage and they replace it at no extra expense. Than you for everything my family and me really appreciated the work.