Dallas Plumbing & HVAC

Wow. Adam, Alex and Frankie just finished replacing my entire heating and a/c system and did it in all in well under 5 1/2 hours. As soon as they turned the unit back on the difference was noticeable, the house cooled down very quickly and the airflow was much better. These guys were very professional, very knowledgeable and very personable. They left everything clean and looking as good or better than they way they found it. Blue Star is a wonderful company with great service and expertise.

I had recently had my inside and outside AC and heating replaced by Blue star. I would most definitely recommend this company. Service was excellent! Dealing with this company has been a pleasant experience and they are extremely accomdating! I felt no pressure when discussing my system with Eric, the technician. Any time I have had to call with questions, Eric explained everything perfectly and walked me through whatever my husband and I were concerned about. This is a company that delivers high quality service with a friendly and familiar attitude. I will definitely be using them in the future!

Our technician, Caleb Williams, was friendly, helpful, and, informative. Documenting every step of the maintenance process with photos that are shared during visit review. AirPros technicians have always been punctual and professional. Office staff exceptional! HIGHLY recommended!

I had a really awesome experience with this company. Started with Desire, she was courteous in getting a technician out the same day. Ralph came out to access my system and determined it was an electrical issue. He definitely went above and beyond the call of duty by explaining what I needed and even followed up on me the next day to see if I had spoke to the electrician. I had and my system is up and running. I so appreciate his dedication, honesty and integrity! Now that is customer service which seems to be a lost art. You guys definitely have it. No brainer, I will definitely be back if I ever have issues again and will tell my friends. Thanks Blue Star for hiring such awesome people!!!!!

Daniel Penn provided us with outstanding service on a Saturday night. We had been experiencing A/C issues for the past two days and our upstairs was 91 degrees. We had another service out two separate times on Friday and neither technician diagnosed or solved the issue correctly. Frustrated, we decided to call another service to get help as fast as possible, as we have two kids, a dog and a cat and all bedrooms are upstairs. We found Blue Star on Google and decided to give them a call. They were very friendly and said they’d have someone to our home in Keller between 6-8pm. Daniel arrived at 7:30pm. Not only did Daniel find the problem and fix it, he found the issue within 20 minutes. Daniel was friendly and provided us with excellent customer service! We now found a reliable, friendly company to bring our business to!

Weah was fantastic! Arrived in a timely fashion and communicated the work he would perform in a clear fashion. He found a piece of our system that was ready to be replaced, explained how and why it should be done soon, and was able to come back the very next day with the new part. 5 stars!

These guys did an amazing job! I needed a new AC unit installed so I called Tony at Blue Star. He came out the same day and gave me a quote. The next day I had my new AC installed! Everyone was very helpful and friendly! I would definitely recommend Blue Star Heating & Air.

FANTASTIC SERVICE. Arrived on time and was flexible in terms of scheduling. Extremely Professional. Air Pros Blue Star Replaced my Heating A/C system which a previous company had not done properly and replaced all my A/C Ducts. The Best part was the pricing was incredible, much less than I had anticipated paying. I will never work with anyone else in the future. I Highly Recommend Air Pros Blue Star for all HVAC Needs!

Great experience all around. Installers did a professional job. Overcoming several obstacles. A very long day but they got the job done. Overall, very pleased. I would definitely recommend to all.

Had AC quit working earlier this past summer and had a tech out the next morning after calling 5pm the day before. Capacitor was the culprit and was back up and running in less than an hour. Recently had an additional return added due to the prior company not doing it upon install of new unit. Tech found that there was a vacuum being pulled in the system. Had duct ckeaning performed along with return. Techs were punctual and I was notified multiple times leading up to appointment. Tech did quality work and extremely clean while working, very appreciated. Had a follow up call within 10 minutes of techs leaving ensuring quality work. Customer satisfaction is shown through action and they've done it well. Thank you.