All Cool A/C & Heating

Dealing with service companies can be a roll of the dice. You never know if you are going to get a good one or not. I like many people rely on Google reviews to help me select a company. I am buying a home in the Richmond area and I needed an honest assessment of the 2 air conditioning systems in the home. I was referred to All Out A/C by a friend in the area and I also read some of their Google reviews. The integrity of a company is very important to me and it sounded like All Out A/C fit the bill. I spoke to Cody who was very helpful. I made an appointment and then had to break it and shortly later, re-make it. He was very accommodating considering the wishy washy nature of my requests. The technician that came out to check things out was Brandon. He was very thorough and explained things both to myself and the current homeowner very well. He made sure that I was satisfied with the results since I was the person who asked for the inspection. Don't be afraid to call these guys for your A/C service. I was right...they are a company with integrity. If I actually move to Richmond, their number is going in the file.

Quoted me a fair price, showed up on time, courteous, took care to protect my floors, immediately addressed some concerns that I had afterwards. I will use them again and I recommend the business to others.

Our service tech, Eric, showed up early, performed a thorough check, explained the problem and clearly laid out our options. He went above & beyond. The install team showed up exactly when they said they would. Everything was completed perfectly. This is our second time using this company and we will continue with them. Thanks for the timely and professional service!

All Out installed a new Trane XV20i air conditioner in my house in one day. The price was reasonable. The service was excellent, done quickly by very capable personnel and they cleaned everything up before they left. The Service Manager, Mike, came out the next day and explained the electronic technology on the ComfortLink control system. They did a great job.

I have used All Cool A/C & Heating for two years now, and would not dream of calling anyone else. They are incredibly professional, respectful and do amazing work. I never feel pressured to do more than is needed. I count on them for all my heating and cooling needs, and will be a life long customer. Eric is the gentleman who has taken care of my home several times, and always goes above and beyond to make sure we are taken care of before he leaves. I would recommend them to anyone.

We had a technician come by months ago to resolve an ac issue! We were beyond impressed with the level of professionalism then and were equally satisfied with the quality of service provided with our most recent service as well.

The ENTIRE team of technicians were professional, courteous and skilled They took care and were conscious in laying proper coverage on our flooring while working. We 1000% will be sticking with this company for our hvac needs!!!

My installation was for a vacant rental property. All Out AC arrived at the appointed time to view the property and provided an estimate while at the home. Their install team was punctual and started the installation. The install took approx 4 hours. I am very pleased that they raised the unit in the attic and placed it on stands. The outdoor unit is so much more efficient than the previous unit. I will definitely be using All Out again.

Family owned business that treats you like family too!
We recently had to have our outside unit replaced and we could not have been more happy with the service and help we received. From the first phone call to Cody, I could tell this was a company that I would do business with for all of my A.C needs. The technician that assessed our situation was helpful every step of the way, and his honesty was refreshing. We have owned our home going on 23 years, we have had units replaced inside and out, and I've personally worked on them myself. I will not hesitate to use this company in the future and refer them to anyone I speak with..

I just wanted to say what a happy and satisfied customer I am!! I had a new a/c unit and heater installed for my upstairs. These guys were really great! Everything was removed and installed in a matter of hours. They took great care to make sure no damage was done to my house and they even checked out my downstairs ductwork and vents to make sure the air flow was optimal throughout the house. All of that on top of a very reasonable price! I would definitely recommend this company to anyone and I will definitely use them in the future!

All Out did excellent work. Michael went above and beyond to do the job well. Cody kept his word and repaired the sheet rock damage around the vents. My A/C was in bad shape and was old and patched together before, but now it's running great and there aren't any safety issues anymore. I'm impressed with their work and definitely recommend them.