Brown Air Conditioning & Heating

Glad they are part of The American Home Sheild family of service providers. Charles was an awesome representationof Brown Air-conditioning! He gets a 20 in my book!

So far so good. Repairs haven't been made yet since the part is on order; however, the technician was very knowledgeable and knew exactly what the problem was.

They were prompt and courteous and resolved my issue in minutes. Thank you for squeezing me in.

I have used Brown A/C for years. They are dependable, trustworthy and reasonable. They always do what the say.

They were very communicative and were prompt and on time. Cole was awesome and checked everything on our system to make sure it was working properly.

We’ve been using Brown’s air conditioning for the last two years there on time they’re professional I highly recommend them.

They found the problem right away as to why my A/C unit was not cooling. The previous company's technician who had come to check the units 3 weeks earlier had disconnected the blower capacitor leads and didn't hook them back. Brown's technician reconnected the blower capacitor leads.

Terrible customer service and problem resolution. Came early, no notice so no one was at the home when they arrived and left before we could get there (less than 20 min) after assuring me they would wait and calling on the way to update them and to make sure they still waited and they were gone. Was told “too bad and I don’t know what to tell you.. you should have gotten there sooner” terrible terrible customer service and awfully rude office staff

Cory was very professional and quick with fixing my AC.

We always received the highest quality service from Charles.