Hector and his son came by on today because my condensation pipe had been leaking a few days. He came in and went beyond what the others with other companies have ever done. Found out my coils was filthy and need to be cleaned badly. Other companies had been coming in doing something really quick and leaving but not Hector. Then after all work was done Hector and his son cleaned up their mess. I would recommend them highly.
Hector and his partner were very quick to diagnose the issues and resolve them. He was very knowledgeable and professional. This is a very hot time of year and very busy, still he was flexible to work with me and my work schedule.
Mr. Lopez did an EXCELLENT job repairing the A/C electrical box. Robert & Sons A/C & Heating, we appreciate you sending out Mr. Lopez his attention to detail was spot on, and he is an OUTSTANDING individual.
When the problem arose a few days after the first repair visit, they came right away. The technician carefully searched for the cause of the problem and repaired it. We really appreciate his hard work.
Robert and Sons AC & Heating, My AC went out just after the April storms and the outside AC units needed a coil cleaning. The company gave me a quote to clean just one of my units coils for $199.00 and expressed I could not pay that amount to clean one unit’s coils. The technician called his supervisor and they gave me a discount of $200.00 to clean both units. I am very happy with their work and appreciate the discount that will keep our home cool this summer and prolong the life of our outside AC units. I strongly recommend Robert and Sons AC & Heating. Thanks for everything
The woman who answers the phone for the company named Dora was the most rude and unprofessional woman I have never spoken to. From the very first phone call when she stated “we are a company and the customers need to make themselves available to us”. She also told me “you do not know what you’re talking about” multiple times. The claimed that the compressor was not covered under warranty and refused to call the manufacturer when we were told by the manufacturer that it was in fact covered. This was an obvious scam to get money on top of the warranty company payment.
Dora has so communication skills and is a horrible representation for the company. I will never again use this company And would encourage others to read the reviews, because I didn’t and I definitely should have!!!
Hector did a fantastic job at our home. He was thorough in explaining his work, courteous and efficient. Pricing was very fair. I would highly recommend this company to everyone.
We have been using Robert And Sons since the first time the home warranty company sent them to do a repair. We actually request them now when our tired old equipment takes a break. We have them do our maintenance in the fall and spring. They are timely, quick to respond, professional, and typically have whatever parts they need with them to repair it the same day. I highly recommend them.
Heard a promotion announced on Classical 101.1 $59.00 maintenance. I immediately called them to schedule an appt as I felt this was a very good promotion for my 22 year old Goodman System. I've used over 10 or so technicians in my 16 years at this house and Tom was the best tech that I ever dealt with. Extremely technical and professional from the moment he arrived to the moment he left. He comes with 40 years of experience. Did an outstanding job in helping to determine why my old system was not cooling. Found a large opening where the attic heat was flowing into the system which caused the unit to process hot air from the attic. We found a box of old flexible tiles in my garage and he was able to bend/flex fill in those open gaps with these tiles so that the heat was no longer flowing into the system. Afterwards, he found a leak outside on the compressor unit. He was able to mitigate the issue and added a pound of R22 coolant. Within minutes, my 22 year old Goodman was cooling perfectly. Tom also took the time to explain everything I asked of him, the mechanics of my system, etc.... I also asked about getting a new system in the future. I asked him about relocating my HVAC to the garage. We both went to my garage and he explained where he would think would be a good spot for the HVAC. When using Robert and Sons, ask for Tom. He is extremely intelligent and very humble. That's a combination that you will never see in an HVAC technician. I hope that you will find my review helpful if you are ever in need of a great technician who can get the job done right. Thank You Robert and Sons!
LaDonna Green
Hector and his son came by on today because my condensation pipe had been leaking a few days. He came in and went beyond what the others with other companies have ever done. Found out my coils was filthy and need to be cleaned badly. Other companies had been coming in doing something really quick and leaving but not Hector. Then after all work was done Hector and his son cleaned up their mess. I would recommend them highly.
Michael Rosenberg
Hector and his partner were very quick to diagnose the issues and resolve them. He was very knowledgeable and professional. This is a very hot time of year and very busy, still he was flexible to work with me and my work schedule.
Karl Hickman
Mr. Lopez did an EXCELLENT job repairing the A/C electrical box. Robert & Sons A/C & Heating, we appreciate you sending out Mr. Lopez his attention to detail was spot on, and he is an OUTSTANDING individual.
Shingaki Futoshi
When the problem arose a few days after the first repair visit, they came right away. The technician carefully searched for the cause of the problem and repaired it. We really appreciate his hard work.
James Miles
Robert and Sons AC & Heating,
My AC went out just after the April storms and the outside AC units needed a coil cleaning. The company gave me a quote to clean just one of my units coils for $199.00 and expressed I could not pay that amount to clean one unit’s coils. The technician called his supervisor and they gave me a discount of $200.00 to clean both units. I am very happy with their work and appreciate the discount that will keep our home cool this summer and prolong the life of our outside AC units.
I strongly recommend Robert and Sons AC & Heating.
Thanks for everything
McKenzie Toye
The woman who answers the phone for the company named Dora was the most rude and unprofessional woman I have never spoken to. From the very first phone call when she stated “we are a company and the customers need to make themselves available to us”. She also told me “you do not know what you’re talking about” multiple times. The claimed that the compressor was not covered under warranty and refused to call the manufacturer when we were told by the manufacturer that it was in fact covered. This was an obvious scam to get money on top of the warranty company payment.
Dora has so communication skills and is a horrible representation for the company. I will never again use this company And would encourage others to read the reviews, because I didn’t and I definitely should have!!!
Michael Yarrito
Hector did a fantastic job at our home. He was thorough in explaining his work, courteous and efficient. Pricing was very fair. I would highly recommend this company to everyone.
Serena Dalhamer
We have been using Robert And Sons since the first time the home warranty company sent them to do a repair. We actually request them now when our tired old equipment takes a break. We have them do our maintenance in the fall and spring. They are timely, quick to respond, professional, and typically have whatever parts they need with them to repair it the same day. I highly recommend them.
Justin Baker
Our heater went out unexpectedly this morning. Hector was at our house inside an hour, and had everything working again in just a couple hours. :)
Would definitely recommend Robert & Sons!
Jesse Banda
Heard a promotion announced on Classical 101.1 $59.00 maintenance. I immediately called them to schedule an appt as I felt this was a very good promotion for my 22 year old Goodman System. I've used over 10 or so technicians in my 16 years at this house and Tom was the best tech that I ever dealt with. Extremely technical and professional from the moment he arrived to the moment he left. He comes with 40 years of experience. Did an outstanding job in helping to determine why my old system was not cooling. Found a large opening where the attic heat was flowing into the system which caused the unit to process hot air from the attic. We found a box of old flexible tiles in my garage and he was able to bend/flex fill in those open gaps with these tiles so that the heat was no longer flowing into the system. Afterwards, he found a leak outside on the compressor unit. He was able to mitigate the issue and added a pound of R22 coolant. Within minutes, my 22 year old Goodman was cooling perfectly. Tom also took the time to explain everything I asked of him, the mechanics of my system, etc.... I also asked about getting a new system in the future. I asked him about relocating my HVAC to the garage. We both went to my garage and he explained where he would think would be a good spot for the HVAC. When using Robert and Sons, ask for Tom. He is extremely intelligent and very humble. That's a combination that you will never see in an HVAC technician. I hope that you will find my review helpful if you are ever in need of a great technician who can get the job done right. Thank You Robert and Sons!