Robert & Sons A/C & Heating, LLC.

Mr Hector was amazing. Why? He was able to fit us in a day early to fix our AC. It was such a blessing because we were suffering in the Texas heat and we thought it was going to be one more day of humidity in our house. So it was a Friday and he was Able to quickly diagnose the AC Unit and was able to fix in less than 10 minutes! There were no hassle with the Warranty company and we had air and Happiness for just a service call! Thanks Hector, you were the first to get it right without the heckling!

I was very impressed with this company they gave me a great price to replace my ac compressor and coils. Hector Lopez came back to double check the ac unit and the coil replacement to make sure it was all good. Now that's great customer service. I would highly recommend this this company.

Had ac unit installed by another contractor in the summer of 2022. Later found out
the job was not complete. Called Robert & Son today and they responded within 15 minutes to advise someone was able to come out today. The technician Hector was very professional, pleasant, and knowledgeable of the issue. I appreciate Hector, he listened to all my concerns, and addressed the issues, and solved the problems in a timely manner. Thanks Hector, job well done!

I love this company Robert and sons they sent Hector today of course they didn’t know what they were getting into. But they were so professional and so kind and explained everything to me. I’ve felt very safe very comfortable and I would call them back anytime. Thank you so much for this great service and such great employees

Hector came to fix my heater, and he was so pleasant and knowledgeable. He fixed it right away, literally took minutes. Made sure everything was working well and went about his way. Top tier service!

VERY UNPROFESSIONAL UNRELIABLE COMPANY. I had an appointment after 3 days for my HVAC-not working for my rental property. I verified and confirmed my appointment a day before too.

On the day of an appointment: an appointment was scheduled between 7am to 11am for a technician to come. I got a call from their office saying no one is at home at 10:51am. An adult person was their at home. Their office lied. Their office said she will check with a technician and update me.

I called them again in 20 minutes to verify an appointment. This time, their office person said a technician has 2 calls before my call, so a technician will be there in an hour or two.

My tenant also called to check on an appointment, and their office said: a technician can not come today and need to reschedule an appointment after 5 days in these very hot days.

I and the tenant are requesting their office person to have a technician come to look HVAC issue. She hung up on us and canceled an appointment.

Stay away from Robert & Sons

Hector and his helper were amazing. They fixed everything wrong and always kept me posted on cost etc. So professional and very friendly. I will use again.

Hector Lopez is Well Qualified and understood the problem we were having. Resolved problem in short time. Person is very polite and do not mind using him again.

Thanks to Hector who came to fix our AC today. He did a good job and was so polite. Second time customers of this great company.

Exceptional service. My home warranty scheduled service with Robert & Sons in a couple days, then the company called me and said they could come by the same day. They repaired my furnace and I am very pleased!