Robert & Sons A/C & Heating, LLC.

Alex was on-time, knowledgeable, cordial and informative. Started w routine maintenance contract work. He showed me good and bad categories, options w associated cost for problems. Took extra care on each device he serviced. I'd highly recommend him (and Roberts if all reps are like him). Also nice to have a real person answer the phone.

Very professional. My warranty company forwarded my service request. Immediate response from a friendly front office lady. Service call for next morning. Hector was very prompt and professional and had my unit back up and running within an hour.

Robert & Sons have worked on both my HVAC units. He does efficient work. They are very knowledgeable, responsive, polite and professional. At times it can be hard working with the Warrenty company but his team is persistent. While I am a DFW resident they will be the only people to service my HVACs!

Robert & Sons was assigned by my Home Warranty Company after I submitted a work order for several issues noted by another Company in Forney during my winter inspection. The Company documented several problems, which would have cost me anywhere from $1100 to $3500 for a new furnace without warranty. I informed my warranty company of the issues documented. Robert and Sons contacted me the this morning and came out within hours. Could not have ask for better service. Tom, the Tech, arrived, followed all safety protocols and even wore booties. He performed his inspection of the said issues and discovered there was NOT any issue with my heating system. He even tested the capacitor and also cleaned the flame sensor, which both were not done by the previous company. He cleaned up after himself and gave me a few pointers on being energy efficient. I am truly pleased with the honesty and professionalism of Tom and Robert & Sons. They saved my warranty company and I both unnecessary repairs and costs. It is hard to find an honest and caring business anymore! Robert & Sons gets an A+ from me and I will definitely be requesting them for any future inspections and or repairs through my home warranty company. Thank You many times over 🙏🏼

Our AC went out, and we submitted a claim with our home warranty company. I get nervous when we submit the claims, as you never know what you will get. I've gotten companies with one star before. So I was very happy when I saw we were assigned to Robert and Sons, as the company had so many good reviews.

Hector came to our home and he was very kind, professional, and knowledgeable. He diagnosed the problem quickly, explained it thoroughly, and told me what could happen if it was not fixed. He knew it was not covered under home warranty because of his experiences, but still called to verify for us, which I really appreciated.

My Father in Law owns a Heating and Air company in Illinois and could not come down to help us. Hector explained what he was doing to him for me, and he trusted Hector's opinion.

Hector worked efficiently and diligently. He did a great job, and told me he took care of it like his own home, and I believe it. He truly believes in good customer service, and I told him if anything else happens we will request his company, and him again. We really appreciate Hector and Robert and Sons.

When Mr. Lopez showed up he Detected that we had carbon monoxide in our home caused by our heating furnace...I'm petty sure he saved our lives. He's a God sent.

This company is awesome. They have been great at installing our new unit and troubleshooting all issues and solving them. Hector and Omer have been awesome. I highly recommend this company.

I have had several issues with my HVAC since moving into my new home and Hector from Robert and Sons has helped me tremendously along the way. He is always very detailed about what the problem is and how he is going to fix it. He takes pictures and videos to show you step by step what he did to fix the issue, which is very helpful when you don’t have much knowledge on these things. Most of all he’s respectful and kind and we are very grateful for the work he’s done for us this far. Thank you Hector!

I was very pleased how nice and professional , and quick to respond to my emergency call. Hector was very kind and professional.
I was very pleased with my service. I will use for my services again. Thanks Hector.. And then to check up on us the next day ! Wow never had that before. Your Awesome. !

Hector came and fixed the heating fast.
Definitely we recommend Robert and sons