Bradbury Brothers Cooling, Plumbing & Electrical

Excellent response time and needed service completed in less than 30 minutes. Have previously worked with Caleb and experience has been excellent each time. Caleb is my preferred plumber.

Austin was professional and very friendly. He answered any questions I had and explained everything he was doing. I would recommend this company!

Fantastic service, excellent work. Was informed of what was being fixed beforehand, and then kept up to date on what was happening. Rigo did a great job and would recommend him and Bradbury Brothers any time.

Allan was great! He did an excellent job by checking the system and identifying the issue. He explained the status and fixed everything really fast. I fully recommend the service and will call them again in the future!

I was looking to establish a relationship with a new HVAC company as my current provider is retiring in the near future. I decided to give Bradbury Bothers a chance by using their "$69 Annual Tuneup Special". My current A/C is 3 years old and has performed without issue since installed. The Heater portion is original and 20 years old but has performed without issue as well.
The technician was very professional and seemed knowledgeable of his craft. His evaluation noted that the A/C condenser needed minor cleaning & the Heater Blower Motor needed a Major cleaning. He quoted $380 for the A/C Condenser cleaning & $820 for the Blower Motor cleaning. I reluctantly agreed & accept full responsibility for my POOR decision. Both jobs including the initial inspection totaled 6 hours which equates to $200 AN HOUR FOR LABOR, as no parts were needed.
His report noted that the A/C was in excellent condition & functioning properly. Within 36 hours the 3 year old A/C Condenser, that had never had an issue, quit running. I reported the issue & the dispatcher informed me that it would be an ADDITIONAL $99 for a Service Tech to come back out.
A different Service Tech came out and determined that the "Capacitor", on the Compressor that was just unassembled and cleaned, had gone out and it would cost $300 to replace. He then offered an upgraded capacitor with a "Soft Start" to eliminate surging for $750.
At that point I called my previous HVAC Provider. He came out and replaced the capacitor for $175. When I informed him of the cost for the cleanings, he just laughed and shook his head. LESSON LEARNED.
After the initial visit I received a phone call from Bradbury Brothers to rate my experience. When the young lady asked if I would use them again, I replied not without comparison shopping of fees & pricing. Her response was "You don't get the best service for the lowest price" and she proceeded to trash talk all other HVAC companies. Pretty arrogant response on her part. As a retired Quality Assurance / Customer Service Manager for a Fortune 500 company the past 35 years, I can say trashing your competition is never the proper response. Your customer service should speak for itself & Bradbury Brother's has..........

Jorge and my apologies for not remember his name, but the Apprentice that was working with him were awesome. Did a great job, cleaned up their work and were very helpful. Great guys. Highly recommend.

Louis was amazing!! He was right on time, explained everything to me, answered all my questions, and explained things to me again when asked because I’m forgetful. He was honest and transparent about what we did and didn’t need for our unit. You could tell he wasn’t trying to make a sale, he was truly trying to help. He sealed the deal on making us life time customers of the Bradbury Brothers!

Trustworthy, quality HVAC techs are hard to find. Coltin has helped us a lot, we are very happy with his service.

Super expensive. They ended up getting the $99 inspection fee out of me and that was it. They were trying to charge over 2k for basic water heater pipe repairs. I do not recommend their services based on pricing alone.

I'm very happy with this company. Zach Gallup was one of the techs that came out. He was very friendly and professional. Couldn't have asked for better techs. I wound recommend this company based on the two techs that serviced our facility. Thank you!!