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Top Gun Heating and Air LLC Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ronald Haag

Our AC system went out just as we were coming into warm weather in Texas. Top Gun was very responsive in getting me a very competitive quote and had us up and running again within a week. Great job by a friendly, professional installation crew - done within 6 hours

Lurissa Cochrane

Jon and Kyle are amazing! They are patient beyond belief, which you need to be when dealing with me. lol. They answered every crazy question and answered every email and phone call promptly. It also didn't hurt that they beat everyone else's estimate for a new unit by $2k. The workers were on time, professional and very kind. I appreciate everyone of their installers that worked so hard to put in our new unit and duct work. I great experience from start to finish. I will definitely recommend them to everyone! Thank you Jon, Kyle and crew. We appreciate you!

Barbara Daniel

Communication and response time was impeccable. Austin, our tech, was the most respectful, knowledgable and professional tech we have ever had.
If all of their technicians are in his caliber we will be Top Gun customers forever. We highly recommend Top Gun Heating and Air.

Roman Alexander

I highly recommend Top Gun Heating and Air for all your HVAC service needs. I was provided excellent service and all my questions and concerns were answered or put to rest. Shout out to my technician Kylen for being very knowledgeable and demonstrating what excellent service should be.

Sawsan Afeiche

The communication between us and the office was excellent. Very friendly and helpful respecting appointments. The job was done perfectly well. We will do business with Top Gun Air again.

Jose Moonman

First the work performed was outstanding, Jon came to give me a second opinion and actually showed me what was wrong with my old unit, after talking a little bit we decided that a new unit was the best route. After comparing a few models decided on the one needed and scheduled the install. Less than a week later working with my schedule. Kyle handled the install with his team, And arrived right on time! Which is great ! They got busy and by noon they were done! Really great people and easy to work with! They worked everything and left everything organized and clean! It is really hard to get people like that ... nice meeting you guys! You earned another client from now on! ! Thank you!!!

Cara Ricci

We had another company come out and gave us a long list of things that was wrong with our AC. Then told us we needed a new one. John came out and took a look. He quickly fixed 1 part and now it runs great. He saved us from spending thousands. Honest guy and company. We will not go anywhere else. Thank you To Gun!

Lahni Venable

First Class Business in a First Class Way

Look no where else but Top Gun Heating & Air for your HVAC Systems and installation. John, Kyle, Kylen and the entire crew who installed the unit were professional, courteous and exceeded our expectations. We called them on a very hot Texas morning this summer with no AC (unit was worn out after 16 hot summers) and by 2:45 p.m. the following day we had a brand new 16 Seer HVAC system installed for the best price in town (we got several quotes) Guys were super nice, installed everything to our satisfaction, hauled off all the old system pieces, they even vacummed up the insulation that had fallen into our garage. When they left you couldn't tell they had even been here.

Fast track 3.5 months later and we had a leak in our attic that we thought was related to the installation/HVAC System. Called Kyle / John and they sent Kylen out. Kylen checked everything related to the system -- no leaks. However, Kylen didn't stop there. He went above and beyond to help my husband triangulate the water leak (we had to call a roofer after he left).

Hope other contractors take some notes from this team's playbook. Wire to wire they went above and beyond to exceed our expectations. Thank you!

Shawn Lindsey

I called Jon Riddle at Top Gun Air about our HVAC system not working. I was told he is called "The Carrier Whisperer" because of his abilities with high end AC systems. He arrived right when he said he would. He thoroughly checked our system from top to bottom and was able to fix it within the hour. Turned out to be a minor fix that my home warranty company could not find. He was very professional, knowledgeable and, most importantly , honest. Top Gun has earned my business and I highly recommend his services.

Emily King

Exceptional company! First and foremost, this is a veteran run company. Kyle was our technician, and he was exceptionally honest and thorough in explaining both the problem with our unit and options for repair. I have worked with three different companies for AC repair in the past, and was never satisfied with their honesty or service. Top Gun Air stands out, and will be my company of choice for any future hvac service.

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