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Bill Anderson Air Reviews - 72

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Anita Dholakia

We have called Bill Anderson Air to recently replace our air filters, air thermostat and resolve some issues going on with our A/C. They offer prompt service and was very responsive to getting someone out quickly to diagnose the issue with our A/C. Every since they fixed the A/C issue and installed a new thermostat, our A/C has been working great. Thank you so much for your amazing service!

Debbie Suchoff

Bill Anderson Air is the BEST! Everyone on staff is so friendly. They genuinely care and do their best to fit you in on the schedule. All the technicians are professional and HONEST! They don't try to upsell what's not necessary. They do quality repair and maintenance work. Their rates/fees are very fair. This is a family owned business with very high integrity. You can't go wrong when calling Bill Anderson Air!

Douglas Beall

We have used Bill Anderson Air for about a decade. They have always scheduled us for quick service even in emergency, like AC not working in August. They have responded well for warranty work as well as fixes. Always pleased with their service and repair people.

Mrs.V Parker

We have a home warranty company but they wanted us to pay all of these out of pocket expenses to this company that was so untrustworthy. So, we decided to find a repair company on our own. We contacted Bill Anderson Air and they were so responsive. They sent someone out the next day to diagnose the issue. They ordered the replacement parts and fixed our unit in 2 days. Their price was even cheaper than the out of pocket expenses the other contractor was trying to charge us. So, I don't what the home warranty company was actually paying for. But, we're so glad that we found an honest and reliable HVAC company.

Nhan Truong

My first experience with Bill Anderson air was when I had an issue with my ac and I called around looking for same day help. Everyone was booked but I told Mike that I had a newborn at home and my ac wasn’t heating. He told me he’d call me back to see if he can move folks around. He called me back a few minutes later stating that he moved a technician’s schedule around to help me out.

My second experience with the company was when I selected them to install new coils and condenser. They didn’t push for a furnace replacement since it was 15 years old. Mike took time to talk to me about the unit and their services. The company worked around my schedule due to the newborn and were on time, professional, and cleaned up after. The technician stayed after the install was done to talk through what they did and made sure I validated the system worked. There was an issue with a thermostat that wasn’t on their scope but they took the time to troubleshoot the issue and even provided me a temporary thermostat.

Marcel Hobizal

The team at Bill Anderson is the BEST! They are honest, don't try to sell you things you don't need (like other A/C companies in the Katy area) and are reasonably priced.

Everyone I met is professional and if you need a new A/C they send you a complete itemized quote - unlike another company I used to deal with.

I will continue to use Bill Anderson Air from now on. It is a family run business here in Katy.

Albert Gorup

I could not be happier with Bill Anderson Air. My 3.5-ton AC unit died. I got a HUGE bid from a company that tried to sell me an overpowered unit. Bill Anderson made a right-sized bid for a unit that was almost _half_ the first bid. I saved some serious dollars, and I am now enjoying a nice, cool house this Summer. Thanks, Bill Anderson Air!

Shawn Sorokoski

This is my second time using Bill Anderson air. They replaced my old failing A/C and heating unit with a brand new one. They were very professional and provided a very detailed explanation of all the work performed and answered any questions I had.

I will continue to use Bill Anderson air in the future because of the great service they provide.

Winson Low

Our A/C broke down on a hot Tuesday night. Mike Anderson was able to get his technician come by Wednesday noon and he found large freon leak on the ADP coil. Mike then worked his magic and he was able to swap a schedule with another customer so his technician could fix our A/C on Friday morning.
The technician Osbal was great. He explained everything to me and had my A/C up and running by noon Friday. His office also filed the warranty for us.
I highly recommend Bill Anderson Air for any A/C work. Their staff and management are professional and friendly, can diagnose the problem quickly, and take extra step to fix the problem promptly.

RACHEL ROCHMAN

We called Bill Anderson Air after our A.C stopped working, we recieved a quick appointment time, very resonable quote for coil replacement in comparison to other services we looked into and most important they were so professional and patient with us, answered all our million questions and gave us very important advice for maintanance and future care. This is a phone number we will definitly save for future need. I strongly recommned their service

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Cleanliness
4
Comfort
4
Staff
4
Facilities
4
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