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    Pepper Air Conditioning & Heating Reviews - 78

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    James Kilpatrick

    Called on Sunday afternoon late due to my fan motor on the outside condenser unit was not working. Asked them if they could come the next morning and they were there by 0930. They fixed the issue and had me up and running in an hour. Very professional and did a great job. Will definitely use them again if needed

    Scott Clairy

    I was very impressed with Pepper’s service. I used a competitor and after 2 days and 3 people I gave up and called Pepper. Pepper diagnosed and repaired my unit within an hour. After calling Pepper they showed up at my house in 15 minutes All-in-all, 1 hour and 15 minutes I was up and running! Just incredible! Great job!

    John Grier

    I highly recommend Pepper air-conditioning and heating in Justin Texas. I have used them on several occasions and they are very, prompt, courteous, and knowledgeable. I had a freeze up of my system due to low Freon, and John the technician came out and solved the issue quickly.

    Barbara Ingram

    Saturday afternoon and the A/C quit. I was afraid we would have to endure the summer heat before we could even schedule a servIce call on Monday. Pepper Air came to our rescue and got us going in very short order. Placed a call at 4:30pm and Neil (the service technician) was at our door 1.5 hours later. The house was just beginning to warm up. He had the problem diagnosed and the replacement part installed in minutes. So very happy!

    marie sohmers

    I've used them in the past and recommended them.
    I called today and John was here in under an hour. He was great, explained what he was doing as he went. And it was affordable.

    Carmen Ruelas

    We have used Pepper Air maintenance for 3 years. Recently, John discovered a problem with our heating. It was fixed and is now working perfectly. Everyone we've dealt with is great. John, Patrick and Penny are great to deal with. Always prompt and keep us informed!

    Joshua Whitesides

    Do not use Pepper Air. They are a dishonest company and take advantage of you in an emergency situation. John performed work on my unit without my consent or giving me a quote. Then handed me a bill for $2000 to add freon and dye. John and Patrick will rip you off. They will lie to you about what is needed and overcharge you so they can make more money. Horrible company with horrible people.

    bill evans

    They are the BEST! I know they may be a little more expensive than you may be accustomed to, but Neil will take excellent care of you & your equipment & will take the time to explain what you can do to make your equipment last as well as perform @ the peak of efficiency.

    John Taylor

    Called at 5:00pm on a Friday and after a simple fix for a technician as good as Neil. I have cold air at 6:40pm

    Stephanie Shea

    AC went out overnight. They were able to come right away in the morning, problem fixed by 0900! Highly recommend.

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