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Amenities

  • Online estimates
  • Onsite services

Cruz Air & Electric Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Keith Waybourn

Travis is very thorough and explained and answered all questions with the professionalism that one hopes to receive when calling a service person out to repair any home function. Also like to fact he doesn't try upselling anything or suggesting unnecessary or additional services which aren't needed.

John E

The technician (Travis) did a complete and thorough checkup and cleaning of my air conditioning system. He was very knowledgeable and took the time to answer any questions that I had. I will request him again for any future work/checkups of my system.

Kristina Sanchez

Great experience and price. Helpful and honest. Instead of charging me for repairs that may not be worth it in the long run, discussed options with me and gave me multiple quotes. Also encouraged me shop around with competitors and to call them back if I have questions and want to discuss what competitors offer. Did not feel rushed, uneducated, or taken advantage of. So far they are the cheapest out of the other competitors we have called and we will be using them again!

Dana Goodman

I had an entire change out of my AC and heating unit on July 27, 2018. Travis, Zach, and Pepe did excellent work. They were professional, efficient, and very tidy.

KELVIN GILMORE

I personally visited this company to make an appointment to have 3 recess lights repaired. My appointment was scheduled for Nov 24,2014. No one showed up for the appointment or called to say that they could not make it. I even called to confirm my appointment was for that day and time.

I returned to the business to see why no one came by or called and I must say the young lady at the front desk was very apologetic . She again confirmed that i did have an appointment for that day and time but did not know why no one showed up. I scheduled a second appointment for Jan 29, 2015. On that day the technician showed up almost 3 hours late. I told the company that their technician could leave and that i would take my business elsewhere.

lori LIGGETT

Dylan was very prompt and helpful. Answered all my questions completely. Highly recommend Cruz Air.

Lea Lacy

Cruz Air was so fantastic and professional. They discussed everything with me before and after replacing my unit. I am so happy! Mr.cruz is a great person!

Mike

Fantastic results with air balancing the guys from Cruz did on duct work in my house. Randy is extremely knowledgeable about requirements for air balancing. I'm more comfortable than I've been since moving in.

David Bush

Cruz Air & Electric was recommended by a neighbor for a home generator installation. I contacted them to get an estimate. I was told they would be there between 1pm - 3pm the follow day. I took the afternoon off, but nobody came by during the given time window. I called the office at 5pm and was told there and been an emergency and could the come by between 9am - 10am the next day. (maybe the emergency was their phones didn't work).

I stayed home the next morning. Again, nobody showed up. I called at 10:30AM and was told "He's enroute now". At noon, nobody still had shown up. (Again, maybe he was coming from another part of the state "enroute" and there were no phones working anywhere).

I called at noon and told them to forget it!! 8 hours of my life - GONE. I wouldn't do business with this company if THEY paid ME!

Chris Thompson

Travis quoted us on an entire replacement and provided us exceptional service. Very professional and dependable. Will definitely be calling Travis for any future work

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