Cruz Air & Electric

Dylan came out today and fixed our problem. He was very kind, considerate and professional. We took out another year maintenance today too.

I have done business with the Cruz family for two decades.
Integrity, professionalism and value are the hallmarks of their company.

My latest experience with the purchase and installation of a natural gas generator gets very high marks. I will continue to recommend their services to family and friends.

Robert Scarfo

We purchased a Trane air conditioner and a generac generator from Cruz Air and Electric about 10 yrs. ago. We have had no problems with either one. They do maintenance on both at a reasonable rate. We are extremely satisfied with the products and service. The owners and staff are very professional and courteous..

We could not be happier! Travis arrived during the scheduled time frame, was polite and communicated with us very well. We are very happy with the service and highly recommend Travis at Cruz!

Our main contact with Generac products was Mr. Adam Cruz, with Cruz Electric. Mr. Cruz made himself available for any and all of our questions regarding the generator sales process and the installation procedure involved. Since there were some major issues with the natural gas meter location, it was necessary to have an alternate gas meter installed on my property, rather than a very costly underground piping relocation from the existing gas meter on the opposite side of our house. Mr. Cruz took the responsibility and the initiative in coordinating the new gas line and meter installation with CenterPoint Energy, and made the whole installation process a very easy and worry-free transition period for us, the homeowners. This alternative solution to our dilemma was a major financial saving for us. Mr. Cruz, Cruz Electric, and Ms Audris Thornton of CenterPoint Energy worked efficiently together with us for a smooth, well coordinated installation, and the work crews from both companies were prompt, courteous, and professional throughout the installation phase. It was a well-executed “turn-key” project by Adam and Cruz Electric from start-to-finish, and it took all of the worry and bother off us.

Mr. Cruz and his Cruz Electric project technicians thoroughly explained the use and operation of the Generac Generator, and made sure that all of our questions were answered when the generator installation was completed.

We opted to accept Cruz Electric’s “No Worry” Maintenance Program to have their professional and qualified technicians to service our Generator. Since that date, we have had Cruz’s maintenance technicians come by and run regular routine maintenance services, which keep us assured of having an unexpected power-losses under control. The electric power grid which we are on here is subject to unscheduled “outages” of from 4 to 12 hours at times, without warnings. It is reassuring to know that our entire home and all of our appliances are available for us whenever we need it, especially in this upcoming year’s hurricane season’s arrival and the unfortunate possibility of a hurricane or tornado appearing suddenly.

We can whole-heartedly recommend Adam Cruz and Cruz Air and Electric. They have been available for us when we needed assistance

Thank you and Cruz Electric again, Adam, for your coordination of our generator installation process here in the Walden On Lake Houston Subdivision.

Nancy & Gene

Called Cruz Air to get a quote for a new split unit Trane 7.5 Ton 480 3 phase, it's a pricey unit, waited for the quote that day and didn't show, several days had passed so I called and still no quote, waited several more days and called and still no quote. Very Unprofessional. All the while it's getting hotter.... Good luck with these guys

I just purchased a Generac whole house generator from Cruz Air. It was a complex installation which required a new gas line to be installed. They met the schedule, the installation was smooth and everything is up and running. I was extremely impressed with all aspects of the job!

I called Cruz Electric to come and determine what my electrical problem was. Adam came by was VERY professional and courteous. My problem was relatively small and easy to resolve. My house is almost 30 years old and the circuits can't handle the loads todays technology demands. I asked for a couple of extra circuits to be added to handle the extra load. I was promised that they would be back the next day. An emergency came up for them and I was put on the back burner and eventually I was asked if they could come back the next day first thing to do the work. It is a good thing my job allows me to be home like this. All in all, I like Cruz Electric and will use them again in the future. They are professional and honest, I can trust them not to sell work that is not needed if my wife needs them when I am not home. I still have other major work that needs to be done and they will be the first I call. They just need to work on what they promise and what they can do.

We are very happy with the work and responsiveness by Cruz AE. Travis came out immediately, and completed the job quickly once the part came in. High quality and professional service.

Travis is the best! He came in and saw what was causing our issues while other AC companies have just told us you have an old system and need a new one. He took the time to look at our problem instead of just trying to sell us a system.