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Amenities

  • Online estimates
  • Onsite services

Cruz Air & Electric Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
DD DD

This is probably the most punctual company I have ever worked with. Travis is the nicest and most honest. He carefully explained the details and our options to my partner and me. We were able to finance a new unit. Although, I was disappointed the new drain pan was cracked by the employees at the time of the installment, Travis was quick to ask Diana to call me so that we could schedule a time to replace it. No damage was caused to the our home and our concerns were validated, so that is why they still get 5 stars from me. Seriously, they are incredible.

Sue Anne Smith

Dylan with Cruz Air really helped us out! We called early on a hot June Sunday afternoon because our AC was not working. Dylan had arrived at our house in less than an hour!! And because we called before 5pm on Sunday, we were only charged the normal service fee, not an emergency fee! I would highly recommend Cruz Air, we have used them for years and they have always provided great service!!

Wendy M

After I tried installing a smart thermostat, my air conditioner stopped working. I called Cruz Air & Electric the next morning and made an appointment for that afternoon. Travis was able to resolve the issue and install both thermostats in a timely manner. He was professional, courteous and even cleaned up after himself. I'm very satisfied with Travis and the service provided and will definitely use Cruz Air & Electric for future needs.

Vicki DEEB

Great for electrical an HVAC service. They are professional, respond quickly and friendly. Dylan explained what needed to be serviced and replaced. I have used them for a few years and highly recommend them.

Sarah Noblin

Dylan was an excellent technician. He explained what was wrong with our AC and was able to fix it at a reasonable price the next day.

Herbert Cole

Over the last 30 years in kingwood I played roulette with HVAC companies. Finally about 5 years ago I settled on Cruz and have been getting great service. Had issues with upstairs unit. Dylan arrived same day, quickly diagnosed the issue and fixed it.

Rechelle G.

Dylan was an absolute professional. Very friendly and quickly fixed my issues. Highly recommend!

Betty Flores

From the start to finish this company has professional employees. Called for an estimate on replacing our hvac system, Diane was very responsive in scheduling and communicating a date and time. Travis who listened and explained their hvac package with no pressure on buying higher priced units. Installers Javier, Javier and victor were neat and clean. Dillon who checked and verified the system was on time and informative. Wonderful customer service! Would definitely recommend

Darlene JOHNSON

Cruz A&E was reasonably priced.Travis B. Was very pleasant knowledgeable and efficient. I would definitely recommend Cruz Air & Electric to family and friends.

Lisa Combest

Dylan is a great technician. He came out, assessed our needs and gave us a reasonable, no-nonsense quote for everything. He and his crew installed everything (A/C and heating) in one fell swoop. He is polite, professional and completely trustworthy. I will recommend him to everyone I know for HVAC sales and service. Cruz has had our business for a while now and will continue to have it for years to come.

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