Northern Tool + Equipment

Mr.James the manager of the bellfort and 45 location, Help me out with the situation even though I had an attitude with it .Mr James was so kind and Curtis that I left the store with situation resolved and no attitude . All employees was Very helpful and kind

Stephen with Curbside was awesome. He was patient and took the time to help load the large pick up item. Thank you!!!

Great experience at the Bellfort Northern Tools! Thanks to the crew for getting me set up with my Stihl products. Shout out to Maria, Griselda, and Bill!

Thanks so much to manager that helped me with my husband's shelf. I appreciate you and your customer service. It's nice to get treated with respect nowadays.

Great customer service

Northern tool has all the items in stock that I have went to purchase. Sales help is knowledgeable. I got a 16" pressure washer surface cleaner on sale
Service was great.

My father and I came in to buy a generator and Laquan was very knowledgeable about each generator we asked about and he even help us load the generator into our truck .

Usually a Decent place BUT , I went in to purchase a Stihl chainsaw since they are a new dealer for Stihl, I already had an good idea which one i wanted but wanted to compare them. the young man that "helped" me who by the way was ABSOLUTELY no help. would not unlock more than one chainsaw at a time which was double locked and he worked at a snails pace. I decided on the model i wanted and he took that chainsaw to the back to prep it for sale, where he could not start the saw "flooded it" his manage had no better luck and they did not give me a good feeling about the purchase so i left and went to a better dealer

Bought a product without knowing, that it fell under their “no return policy.” If you buy certain items during some type of “disaster”. Even if you never use it… "all sales are final." I purchased the product during Tropical Storm Bill the cashier never informed of this policy and there wasn’t any indication of it. Instead she was more interested in selling me candy and gloves at the counter. Oh yeah, after I checkout some guy placed a sticker with the policy on the box. THAT WAS A Slime ball move must be a part of their training. So, I got burned 75.00 dollars when trying to return it.
***********************BEWARE OF THEIR "NO RETURN POLICY" HUSTLE************
YOU HAVE BEEN WARNED
If only someone would have said something, instead of misleading customers. And Tropical Storm Bill wasn't a DISASTER!!!! cashier: 295582

Felipe gave me really good customer service and the guy Knows what he is doing really nice guy i Would recommend this place to all my family and friends!!