Efficient Air Inc

Do Not use them ever. They will make tall promises when they sell you the AC and then disappear when it comes time to do maintenance and service or repair. They will offer you warranty but will never honor them. I would have given them less than one star if that was an option. Stay Away from them

In response to your reply on Jan 11, 2023:
-You cancelled me 3 times at the last minute for the service call and I had to be persistent and then you showed up. On your service call you don’t clean the coils or check the belts etc as my other AC guy for the office does. When I asked the tech about it he said that would be extra!!

My Warranty is for 10 years and not 5 years. If you like I will upload the picture of the warranty agreement. So stop lying please!

So I seen them on Facebook, my A/C had been giving me troubles for a while now. It was an old unit dated 1996 so it was time. They offered great financing. So I called. They came out the next day to do a bid. They sold me what I needed & then they said they would do it the next day. They started the job late. Got the new inside & outside unit installed. Wired my condensation pump wrong. It caught fire. Said they would come install a new one & drop a new vent in my laundry room as promised. Neither have been done. I bought & installed a new pump. I'll put the duct & vent in next. The pics are of the insulation wrap job they did & the ducting that was supposed to be installed about a month ago. I kinda expected better for 10,500
**UPDATE** I have repeatedly tried getting a hold of this company, so they can come finish the work ( they have not ) The company just continues to put me on hold & never respond. They made an appointment to come look at the unit & didn't show up. And even worse... I just found out that the unit NEVER had a Air filter installed ! So now the evaporator is completely stopped up. And they will not return my calls or make any attempt to fix their mistakes. So yeah.... It just keeps getting worse 😕

I had my AC coil replaced thru my home warranty company using Efficient Air. After 2 weeks with no AC, the owner called me personally after not having luck getting a timeline on my install and had his guys come out later that day to for the repair. They worked after normal business hours to get the job done.

Ricky was a great sales guy. Friendly , very personable. Well informed and prepared for all our questions. Thanks for a great experience so far. And to follow up Jesus was a wonderful installer, worked quickly and efficiently and completed the entire job in under 3 hours. Gabby followed up with a pleasant phone call to assure we were satisfied and take our payment. All a very seamless and pleasant experience.

Roland came out and got me financed with 6 months no interest and no payments and installed same day. Ask for Roland he was great.
I recommend efficient air to all my friends

Chad was great. He was able to get us financing and install immediately. Thanks for everything Efficient Air!!

Chad was great. He was able to meet all our needs and get us a Carrier system. Thank you so much Efficient Air

Was initially told to use them from my home warranty as I couldn’t pick my own company. Efficient Air tech came out did the inspection and ordered the part. I spoke with a lady at Efficient Air and she stated the repair was on schedule because home warranty approved it. I wanted to double check with my home warranty and they stated it was not approved. Had the run around with them so I called Efficient Air back to receive the inspection report and they again started the money was issued and part was order. They schedule the repair because again they were paid by the home warranty. I was very worried as I had different information from both parties. I informed them if they did the repair without the home warranty I would not paying for anything and if home warranty was not going to approve if we could work out some numbers as I need a heating kit regardless. They at the time understand and was willing to work with me because the obvious problem was the heating kit like the technician reported instead of the thermostat home warranty was stating. Again they started home warranty approved it and the repair would be completed. A few days later goes by my heater was still struggling coming on every 5 mins. I called and place another inspection for the technician to make an additional trip out to my house to see what the problem was. I paid for the additional trip out of my pocket since I knew home warranty would not pay for it. This tech started the wrong size of heating hit was ordered and the correct one would need to be ordered. I told them to get pricing for the correct heating it and I would pay for a new heating kit because again warranty was not paying for it. The female on the phone quoted me a price of $600.00 and then tried to up sale me for a price over $1,000.00 for a new heater, maintenance and cleaning. Few months go by, and I understand with inflation and the holidays pricing would change. I called today to get a price and the female on the phone today told me that the heating kit alone was $1,450.00 and when I was initially quote I misheard. The female today didn’t even try to work numbers with me, communicate pricing or anything she was very adamant that she was right and I was wrong. So not only am I stuck with the wrong heating kit they ordered and installed that doesn’t keep up with my heater, they aren’t even working with me to provide me with a correct heating kit. So on colds I do not have a heater. It seems like they were willing to work with me then to do business and now it seems like they could care less. Will not be using this company ever again. I was looking forward to doing business and fixing this mess my home warranty created and I was very confident in the line of work at the beginning.

Bon came out and serviced our AC today. He is super friendly and very professional. He took extra time to explain things for me and give me advice. I hope we get him next time our service is due.

Conner the service technician is amazing! Had a leak and got called scheduled quick and Conner sealed the deal with professionalism, arriving on time, good attitude, good manners, etc. He was able to identify the problem quickly which was a draining pipe issue. He was back within a week with everything he needed and fixed it up in less than 15 minutes! Anytime I need service I will specifically ask for Conner!