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Amenities

  • Onsite services

Comfort Star Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Basil Haddad

Company came quickly and got us up and running in no time! Shane is a great technician and knows his stuff. He replaced the capacitor and also suggested to install a relay kit to extend the life of our system. Thank you!!

Kemal Hasan

Comfort Star is an excellent company. I called my Warranty Company about my air-conditioning not working and they assigned Comfort Star who scheduled me for the same day. The receptionist that i talked to on the phone was very professional and courteous, and scheduled me for the same day based on my availability. I received a courtesy call 45 mins prior to the technician arrival to let me know that he is on his way. The technician's name was Shane who arrived at my place on exact scheduled time. He was was extremely friendly, professional, honest, courteous, and knowledgeable. He explained and showed everything to me, and replaced the capacitor. The air-conditioning was back running and cooling perfectly within a few minutes. I strongly recommend them!

K Davis

Comfort Star is by far one of the best HVAC companies I have encountered. Shane the tech was on time, professional and very knowledgeable. Also, Shane wanted to make sure I understood everything he had went over. I would highly recommend Comfort Star.

John Lorence

Juan came and inspected our AC for preventative maintenance. He was very knowledgeable and professional.

G L

FANTASTIC COMPANY!! OUTSTANDING CUSTOMER SERVICE!! My fan inside the house stopped working Sun around 8pm. I contacted my home warranty service and they let me know who they were sending the work order to. I asked for a list of the other contractors so I could call first thing in the morning to see who could come out the quickest. At about 7:30am I started calling and leaving messages with the six contractors. The last one on the list was Comfort Star. THAT call was actually answered by the owner 30 minutes before their office even opened. Mr. Habeeb Hussein asked what the problem was and what the solution might be. He did say that he did have someone available today but he wasn't sure what time. At about 8:15am I tried to call the company originally chosen by my warranty company, but could not get anyone one the phone! I immediately called Comfort Star back and was advised that they could have a repairman at my home between 11-3. Jeremiah (the repairman) arrived at 12:30pm. He diagnosed the problem quickly even though I was peppering him with endless questions. He replaced a capacitor on the heat exchanger and my ac was up and running within 30-45 minutes of his arrival. He answered all of my questions very thoroughly. I couldn't have asked for a better experience. From the owner, Mr. Hussein to Elida, of the office staff, to Jeremiah, everyone of them was kind, patient and thorough. I have pets plus four rescue kittens that increased the need to be able to regulate the temp in the house. Just saying THANK YOU doesn't seem like enough. Please consider them if you need any HVAC work done. You won't be disappointed!!

Basil Haddad

They reconfirmed appointment in the morning and called when the technician was on the way. The technician Shane checked our system, took great pictures, explained all that he noticed about our system and even gave me recommendations for 2 plumbing issues he noticed in the attic. Very personable and professional! Highly recommend!

Abdolreza Akbari

They did excellent job.they provide you with steps and progress while servicing your system.

signalsix

Comfort Star was assigned for a warranty repair of the AC condenser coil. The parts were ordered and delivered but we're held in "quarantine" for 3 days per the new company policy. Once they were released for installation, the crew that arrived was very friendly and competent, and completed the work quickly and effectively.
Satisfied with the service and knowledgeable technicians. schedule could use improvement. Would use them again

Bennett Stewart

The technician (Shane) came out and diagnosed and fixed my AC this morning. He knew his stuff and gave me the option to replace an extra part that had worn out. I asked him for “brother in law” advice. Have used Comfort Star for many years and can’t recommend them high enough. Their owner Habib has been great to work with and very fair. I am on their maintenance program and get my two AC units and heaters checked twice a year. I believe that is keeping me from having to replace them. AC unit now making cool air for us. Thank you Shane and Habib

Soman Chacko

We have used Comfort Star for a number of years, and have been impressed with the competence and professionalism of their staff. Shane, their technician has just just performed the annual check on our heating system, and I just want to say again, I'm impressed. He knows his stuff! He explained a number of things to watch for, and suggested some DIY tasks that would improve the operation of our unit. That's beyond a regular service call, and its why we always use this company!

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