Northern Tool + Equipment

Came In today for some pressure washer supplies. Lou did an amazing job at helping me find the right supplies that I needed. I can tell this man cares about his customers. Great job! Thank you.

Alex was great at helping me with questions I had about a Truck Bed Tool Box.

This is about the company as a whole and not the particular store. I made an online purchase over Christmas and received a $100 egift certificate. I also made an in store purchase during Christmas and received a $50 gift certificate. I went to to make a purchase using these gift certificates. When i got to the register, they couldn't honor the gift certificates because there was an expiration date on these cards that I knew nothing about, however, they said no problem and all i needed to do was call customer service and they would reissue the gift cards I earned by purchasing items from them. It would just have to wait a few days. Unfortunately when I called customer service, they refused to reissue. This is terrible customer service. I will never make another purchase from this company.

One of the most organised places I've ever shopped. I asked the guy for something I saw online and they only had one but he knew exactly where it was and I was out the store in five minutes.

When to exchange something and they said they couldn't give a refund because cash register had the money but they couldn't leave the cash register without money

Not sure. Had to sign up and pay for membership with automatic renewal next year to avoid shipping. The automatic renewal does not appeal to me at all. Might renew, but should be MY choice? This is unfair.

Had an issue with my pressure washer, it was in the shop for more then 3 months. Store manager Logan was very professional and understanding. He reduced the labor and part cost....
I was very pleased with the outcome..

My pressure washer work very well...
I highly recommend this location for all your tool and mechanical equipment needs.

Mr. Turner loyal customer.

Quick in and out but the store seemed well stocked. Friendly and helpful staff. Too bad this store is so far from my location. The only store that had what I needed within a one hour drive.

Great customer service from Lou and Maria! Lou was busy when I came in to purchase a pressure washer and he still found time to help me with my questions and even going to the back to find the rest of the pieces needed and helped me load it in my truck. Maria was super helpful at the time of my purchase. Thank you!

Easy to get what I need, great selection. Good options on how I'd like to receive my product.