Choice Air Care

My A/C unit went out on Saturday and I was thinking there is no way that I am going to have it fixed anytime soon. I made a call to Choice Air Care. They provided me with superior service (no pressure), reasonable pricing and unbelievable responsiveness. They came out that night, were very professional, knowledgeable and friendly. Chris took the time to explain in detail the issue and what caused it, repaired it and I was back up and running same day (weekend). I will be using Choice Air Care from now on and I would HIGHLY recommend them to anyone in need of A/C or heating repairs.

Choice Air saved the Day! I noticed my air conditioning not cooling properly and reluctantly began looking for a company to service my unit. I was worried it would cost a fortune. Called Choice Air on a Saturday and they came out on a Sunday. Chris was very professional and diagnosed the problem easily and gave me a couple of options to get it back up and running at a very fair price. They took great care of me and I would highly recommend them! Thanks Chris and Choice Air!

I'm a first time home owner and I've been using Choice since I moved in. My ac unit was from 2003 so I knew it needed to be replaced eventually. Chip has come out and helped the last few years with maintenance. Today I got a new unit after a very informative estimate with my new options. Chip stayed until I was satisfied with the new system. Definitely will recommend choice to any friends in need!

There was a problem during the startup to the cooling system. Chris, the owner, came out and found that the coolant in my two year old system that he installed was missing. He added some and said he would be by in a few days to check. He never returned and within two days the AC did not work again. It has been 5 days with the temperatures in the house in the 80s. I have tried to contact him via the phone # and with e-mail but he has not responded. I am moving on.

After 3 visits by the HVAC company contracted through our home warranty, they said they identified that we needed one covered item (worth $650) and then added 5-6 additional items not covered under warranty. In all we would have owed close to 1k out of pocket. Chip, with Choice Air Care came out, identified the issue(s) immediately which were entirely unrelated to the what we had been told by the first Company, and fixed them all on the spot. he saved us $900+ had we gone with the original company. Awesome, honest service and can't recommend Chip highly enough.

We have used this place since we moved to Frisco, back in 2018. We had them out last fall to do Fall service with no problem. When we tried to book the spring service every time my wife called the phone was not answered and it rolled to voice mail and it said voice mail is full. Finally I got through and we schedule something. They were suppose to come between 8-11 and never showed up nor called. I finally got a text at 6:15 apologizing and offering to come then. I did not respond. If you were going to miss then at least call and tell me. Good thing I moved on with some other stuff that needed to get done. I was surprised and disappointed. The only think I can think is there has been a change in ownership.

My AC stopped working at 4 pm, and Chris was to our house by 415 pm. We had a brand new functioning unit installed and working by 8 pm the same day. Fantastic timeliness and partnership to take care of us, which is what you need when making a large purchase like a new unit. I appreciate their professionalism, and the new efficient unit will be great in the long run for us.

Same Day Service!! Really did appreciate how quickly Choice Air Care was able to get out to my place and check on my issues. They also let me know exactly what I needed to do in order to save a little money by fixing a plumbing issue before I do the A/C unit work. Very honest and knowledgeable company and I will recommend to anyone needing A/C services. Thanks!

Update: I have to leave an updated review because my AC wasn’t cooling and the weather is beginning to be miserable. I called on a Saturday afternoon and they sent me someone Saturday night - no extra charge! Ken came and took care of me. Why quickly, really knew his stuff, was polite and let me freezing lol. Thank you Ken.

They always take care of me. Even when it’s juat a quick check in airflow or a maintenance requests. These guys are responsive, polite and helpful. Chris Miller has serviced my units the last couple times and has been great.

Great experience! They responded so fast and fixed the problem right away. This was my first time to use Choice Air Care and I was definitely impressed. I'll be calling them again this spring for a tune up before we start using the AC. I highly recommend this company!