Choice Air Care

I don't usually write reviews online but I felt compelled to write one about my recent experience with Choice Air Care. I have owned a house in Plano for a number of years and during that time I have hired carpenters, roofers, plumbers, and other craftspeople to do work on my house, but I have never had an experience like the one I had recently with Choice Air Care.

They came to my house and spent about 45 minutes, carefully evaluating and explaining the various options.

In the end, I decided to replace my furnace. I was concerned about getting the job done in a timely fashion, but they guaranteed that they would return the next day and start on it immediately - and they did: the crew arrived on time, and got the job done! The men were friendly, answered all of my questions, were respectful of my house, and when the job was done, they carefully explained the new wireless thermostat, double-checked the electrical wiring, and made certain that everything worked perfectly before they left.

As I said, of the many craftspeople I have hired over the past years to do work in my house, Choice Air Care was by far the most professional. I recommend them highly!

What a great experience we had with Choice Air Care. The first time we used them to replace a capacitor in one of our old units. We had such a good experience that when it was time to replace our two 18 year old Trane units we called them. Chris came out and very thoroughly went over our house and what was needed. We had two new Trane units installed later for a fair price. The installation went smooth. After the installers finished Chris came out to inspect everything and make sure we were happy. These new units are so efficient we haven't' had an electric bill over $200 all summer! Since then they have come out twice to make sure all is good going forward. I can't say anything bad about these guys. Nowadays it's hit or miss with getting good service. This company is a hit. A big thank you to Chris and all at Choice Air Care!

The team at Choice Air Care originally came out to simply install a new system. They were prompt and showed up during very unconventional hours. They worked diligently to resolve several issues that arose during the installation and came out promptly several times after the fact when we observed follow-up issues until we were satisfied. I would definitely recommend their services.

Highly recommend! Glad we called Choice Air Care when our old A/C was having issues. These guys are great across the board: customer service, knowledge, professional, quality, price, timely, you name it! We had the pleasure of working with Owen and he made our experience great. Call Choice Air Care first, you'll be glad you did!

Great experience with Choice Air Care. Having your A/C go out is never a fun experience. But they were able to fit me in the same day I called. Chip was prompt, professional, and efficient in diagnosing the problem. And the repair was just as professional and efficient. Very straightforward and honest throughout the whole process. No pressure to buy other services.

Highly recommend Choice Air Care - and ask for Chip!

Choice Air Care answered the phone early Friday morning and came to my house out before lunch. Unfortunately, my 13-year-old compressor died beyond repair and they could only offer a pricey replacement of the full cooling system. I paid the $70 diagnosis fee and declined. Luckily, I have a second HVAC unit and was able to take some time to shop around. I got one elsewhere and saved over a thousand. I have no doubt Choice Air would have done good work, and in all my interactions with them they were courteous and professional.

Called late at night when our heater stopped working. They were able to come out quickly, the technician was prepared, knowledgeable, and did an excellent job. Pricing was fair and he recommended some maintenance to help keep our system working properly. I highly recommend this company!

The high Google ratings met my expectations for this company. Chris was professional and showed me his license to operate upon arrival. I am learning as a homeowner we must check licenses and company credentials before we authorize work in our homes. Go to tdlr.texas.gov to see if they're legit! Choice Air Care came to my rescue and fixed the issue in under an hour after another company band-aid my problem leaving us without AC for 2 days!! I highly recommend Choice Air Care! Thank you Chris!!

FAST service appointment, and Chris was extremely knowledgeable. After the a/c going out one evening and the next day scheduled to be 100-degress, I called a couple of A/C companies and appointments were 2-4days out. I called Choice Air Care and they were able to get me scheduled the SAME DAY, and Chris had it our unit up and running in an hour. Then he provided the problem to us, and how to address in the future. Great experience, and I'd highly recommend.

My elderly Mom had Air Conditioning issues late in the evening on a Sunday night. I called and the owner came out and worked on the unit and got it back working within 30 minutes at a reasonable cost. I will use them every time I have any future issues with my cooling systems. They were prompt and nice to deal with. I know she has a very old unit, but he did not try to sell me a new one and simply repaired the old one. I am sure I will need to buy one in the future and I will certainly call Choice Air Care when I am ready. Thanks again Chris!