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  • Wheelchair-accessible car park

Comfort Masters Heating & Air Conditioning Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Homer Ingram

Service on AC was performed professionally and promptly. Primary work done on the drainage system that kept the thermostat from working properly. Rondel explained what he was doing prior to performing the task. Kept me informed throughout the service. Explained cost and service ageements. Would highly recommend.

Dave Summerville

The technician (Rondel) was on time and was very respectful and courteous. He did a thorough checkup on our AC unit and clearly explained the condition of the unit. The unit is getting older and he mentioned a few things that could be done to extend the life but there was no high pressure sales pitch which I really appreciate. I also appreciate their scheduler (Penny) for trying to accommodate our time constraints. I have been using Comfort Masters for several years now and have been completely satisfied.

gilbloy

After their last service call when our AC went out and they arrived in less than an hour after my call I purchased their membership which includes routine maintenance checks.

After losing power during a thunderstorm our unit was not kicking on once power came back, they helped troubleshoot over the phone and got us back up and running and came out a few days later to check on the unit.

Great quality work and customer service. I even had the same technician for every call which is great because I feel like he knows our setup and system.

Roby Dolby

We were very pleased with Rondel’s professionalism. He was very patient to answer all my questions and informative about our home a/c for the cause of the issues, what needed to be repaired and a variety of optional repair recommendations. Thank you for a great job!

William Copeland

Rondel was great! Very friendly and courteous. Does his job very well. He is knowledgeable about his job. We really appreciate that he knows what he is doing.

Sarah Trichel

Comfort Masters replaced my system in my old house and maintained it beautifully. Any problems we ever had they were quick to respond and stood by their work. We have since moved and I’ve loyally returned to them for a maintenance plan. Great people and I trust them 100%

Don Davis

Called around noon on a Friday with A/C not working. They were able to schedule us from 4pm -8. I received a text to ket me know the tech was on his way at 3:56. He pulled up about 10 minutes later. I was very pleased with the service. Thank you to Mike the tech. Great Job

Kit Brogdon

Jay and Rondel were professional, thorough, and honest. They helped me get my HVAC system in tip top shape with a little bit of maintenance, after another company tried to upsell me to a new $10k unit. would absolutely recommend them to anyone in need of HVAC work.

Linda Hippert

We are long time customers of Comfort Masters and have always found them to be honest and dependable. Today’s maintenance call by Jamarcus was excellent. He was professional, timely, thorough and a good communicator.

Esmeralda Ramirez

Great service. Our technician Rondell was very friendly and very respectful. He went above and beyond. He noticed the thermostat was a bit loose on his way out after concluding the job and he took the time to screw it on. Highly recommend this company. Every technician who has come out to our home have been competent and extraordinary.

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