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A/C Service & Repairs, LLC Reviews - 24

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Matthew Hatcher

I heard about this company through some good neighborhood reviews and called around 0700 on a Monday morning. The owner not only answered my call that early, but told me that he'd have someone there by 0900 and Ryan and another guy were there just like they promised.

They quickly found the issue and replaced the part, serviced the unit, and blew out the line in the attic, all the while explaining what they were doing and how I could avoid some issues in the future. Not only that, but he looked at an issue with my thermostat which was just a programming issue and corrected it for me.

They were super polite, professional, fast, and honestly less expensive than I was expecting. They've a earned a loyal customer and I can't recommend them enough.

Hilary Brown

The Allen’s have been servicing our AC unit for years. Russell installed it into my parents home when they were building it 21 years ago. Ryon and I became friends in high school and one day he was over and saw his dads sticker outside. I nor my parents had any idea his dad was the one who installed our unit. Small world. We’re still friends today and they still service our AC unit. They are honest and hard working. You can’t go wrong with their service.

heather casados

I have used A/C Service & Repairs for years and I work for a different heating and a/c company. They are my go to because they have always been honest and have never tried to sale products that I don't need. I have peace of mind that when I call them out, they are going to do the best work for a very reasonable price. I also like that they are a local, family owned and family run business and that they are always professional and friendly. I will continue to use them for many more years!!

Wayne Snyder

Russ & Ryan have been my go to guys for all things HVAC for several years, I can rely on their honesty and skill without question. Not only have they replaced both our old and tired HVAC systems, they maintain them after the installation. Family owned and without compare in the marketplace. You won't find anyone better.

Lisa Magee

A/C Service & Repairs Co was the 3rd company that had come out to check on our system in a 2 week period. After calling my home warranty company and having them send a service company out and perform minor repairs and tell us the system would likely not last the summer.

The second company came out and provided a bid on replacing our system. He told us he would be surprised if the system lasted a week and quoted over $16K for replacing the system.

We called Russell and were prepared to get another quote on replacing the system. Russell explained he would send Ryon out. He would look at our system and if he could perform repairs he would tell us and if we needed a new system, he would quote us on that too.

When Ryon came out, within the first 10 minutes of him being here he took us outside to see the condition of the unit and the first thing he wanted to do was clean it. The outside unit was super dirty - they had to burn the dust off before using a high powered hose to clean it off. Immediately after cleaning, the compressor started functioning better and the stats on the system improved. Ryon and his tech stayed at our home for more than 2 hours testing everything and seeing how the system was functioning. They checked the Freon, they checked the attic unit and did some other maintenance-type repairs on the system.

A week later and our "not going to last a week" system is running like a champ in the crazy Texas heat. Russell may not be the cheapest company in town but they have an experienced, ethical team that isn't at your home to sell a $20K system. They work to educate you on how to extend the life of your system and perform quality work. If I could give them more than 5 stars I would.

tim JONES

These guys are great. Family owned and operated by some of the best A/C guys around and I checked. I needed an entire new system installed in a hurry and Russ and Ryon did an awesome job. I recommend them to anyone in need of A/C services.

Myra

Ryon gave us great customer service. He answered all our questions, was very upfront on the costs, and offered options. We are glad we found a family business to support because we have gotten the run around through the company we tried last year. We will be future customers and highly recommend this company.

Don Evon

Called late yesterday evening and they were there 1st thing this morning. I have used this company for over 25 years and have never been disappointed. Russ and Ryon and the whole staff are incredible. GREAT GREAT business. Highly recommend

David Gilstrap

I hired A/C Service & Repairs Co. to replace my heating and air system at a property of mine in Burleson. I could not be more impressed with the level of customer service and overall workmanship. Russell and Ryan Allen were friendly, knowledgeable and completed my job on time. I will be using them for all my future projects.

Andy Tomme

We use A/C Service and Repair for all of our HVAC needs. We just had to have our HVAC unit replaced, and A/C Service and Repair went above and beyond! Russ and Ryon explained everything that needed to happen, everything they did, and everything to look for to make sure it is running and working the way it's made to. Couldn't ask for better service and wouldn't hesitate to recommend them to anyone! Thanks guys!

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