Fox Mechanical

Our AC went out and Fox Mechanical responded fast, with all we needed to get the A C back in working order! The Employee who answered our repair was here after normal hours, very kind and polite. He was very smart and knew exactly what to do! Our
home is cool and Fox Mechanical truly rocks in service and
Knowledge ! We bought our Trane AC from Fox Mechanical,
Our unit was with a good warranty. We recommend them for your Home AC and heater needs! Give them a call!!!!

Eric came out on a Sunday?! He didn't have the updated phone number to call beforehand, so glad I was home. He was fast effient and friendly. Had to pay for service fee ( holiday weekend) and a capacitor. Cheaper than the hotel I was going to book for 2 nights!

Fox Mechanic has installed two systems for our family not only with very competitive pricing but also great service. The owner Wayne and his team has been our first responders source each time we run into anything with HVAC issues. Their tech Gary recently spent several hours diagnosing and fixing our daughter’s AC problem in response to a service call. Great company and great service. I highly recommend this company.

Eric did great job showed up on time was very professional and got my system going quickly very nice person and made sure things was done right. Could not ask for better service from a company.

DO NOT USE THIS SHADY COMPANY! We had an entire HVAC system install done in August 2020 and ductwork replacement done shortly afterwards because it was all uninsulated metal piping. After the HVAC was installed, our house was 10-11 degrees hotter than the temp setting, which is why we then had the ductwork replaced at the advice of the technician when we called them back out. The ductwork replacement helped, but the house was still about 4-5 degrees hotter than the thermostat, but we just dealt with it. Then this summer (2021), again our house goes back to being 10-12 degrees hotter, so my husband goes into the attic and discovers the terrible job done with the ductwork. There was air leaking pretty bad from connections to the plenum box and at the connections to the register boots, and there were kinked duct lines. They left exposed metal between 6 -12 inches instead of pulling the new insulated ducting all the way to the register boot. Also, the reducers to the plenum box were oversized and not sealed with mastic, which is where a lot of the air leakage was coming from. The most appalling show of how shady they are was the oversized connection at the plenum box which they "sealed" with tape instead of using a proper reducer (see picture). They had also left a lot of trash in the attic from the ductwork replacement the previous summer (see picture). My husband took pictures and called to have them come out and fix these issues, which was an ordeal in itself trying to actually speak to someone. The customer service woman texted my husband to call WAYNE FOX. We both spoke to him in a three way call, and in that call he told us the pictures looked fine to him and that leaks in the system were normal. He blamed all of our issues on our improperly insulated attic, which I will admit was a part of the issue, but he said it was the total problem, which was a lie. After a lot of back and forth with him on the phone, he finally agreed to send a technician out to correct the issues. When the tech came, he was not prepared to correct the mistakes because Wayne Fox had lied to tech and told him to address one issue instead of them all. The tech did what he could with what he had, and didn't even do a good job with sealing the leaks at the plenum. He used mastic but only did the easily accessible parts and did not seal underneath one of the connections. My husband spent 4 hours in the attic the following weekend correcting mistakes from the previous tech that was sent to fix the issues. With Wayne Fox being so adamant about the soul issue being the insulation (or lack there of), we spent $4,000 getting new insulation installed. We paid an extra $150 TO THE INSULATION INSTALLERS to finish sealing the connections at the plenum, which they were the ones who informed us of the improper reducers used at the plenum and highly suggested we get Fox back out to fix those issues as well. So we did. The same tech was sent again, and again he had been mislead by Wayne Fox and did not have the proper parts to correct the issues. Thankfully he took the time to go buy the parts and fixed the issues at the plenum box connections. When he was doing that, another appalling discovery was made. The techs from 2020 had taped a metal pipe to the register boot when they changed the ducting. As the technician was fixing the connection to the plenum box, the tape came loose and disconnected from the register boot (see picture). My husband called the tech after he had left, which he came back 3 hours later, but my husband had already fixed most of the problem by the time the tech returned. After all of this, our house was still 5 degrees hotter than the temp setting, and then our system stopped blowing cool air and went back to being 10-12 degrees hotter again! We called another company to come out, and the tech discovered the evaporator was frozen (see picture) because the Freon was too low. We spent another $400, but FINALLY, our system is fixed and working right. We will NEVER use FOX MECHANICAL again, and neither should anyone who reads this!

I just installed a Brand New 4-Ton 16 Seer Trane System for an amazing price, they can not be beaten for price and professionalism in the DFW area. The entire process lasted just 4 hours, from 8:30am to 12pm, disassembly of the old units and installation of the new units. They even cleaned up the attic insulation on the floor and hauled off the old AC and Furnace. Highly Recommended! I'm glad I chose Fox Mechanical over the others, such an amazing hassle free experience. Thank you from the residence of Birchwood!

We live in a rental property and our outside unit went out. Our landlord sent over someone from the property management and the guy destroyed our outdoor unit, causing it to be unrepairable. Luckily we found Fox Mechanical, which was able to not only provide a decent estimate but they were also able to come out the same day to install our new system! It was 100+ outside and we greatly appreciate all the efforts to get our home comfortable again. Also, since the system has been changed and switched to a heat pump, our electric bill went down 20%! Thank you Fox Mechanical for being there when we needed it! Highly recommend!

Great experience! They came in and installed two units, both inside and outside in 3 hours. Raymond was our salesman and he was a pleasure to work with. He answered all of our questions and even followed up after installation to see how it went. Our installers were Adam and Andrew. They were very efficient and answered any questions as well. I highly recommend Fox Mechanical.

I took longer than I should in writing this review, but I am hear to say Raymond did everything he said he would in installing me a unit that I am very happy with. My unit compared to the old one that I had replace beat the unit out 100 to 1. My new unit is very quite when running to when it is running I can hardly tell its on. I love the price that I was given on my unit. Everything was up and running on the day it was installed. The crew was on time and very knowledgeable in setting everything up. I am very happy with my new unit and would recommend this company to anyone interested in purchasing a new unit of any kind. Appreciate your service Raymond.

I talked to 4 AC Companies before choosing Fox. Fox had by far the best price and had the product I was looking for in stock. Installation was scheduled for 2 days out - the crew was there first thing in the morning and worked hard all day in the 100+ degree heat to get us up and running. One of the crew slipped in the attic and stepped through our bedroom ceiling. Accidents happen. That was on Thursday. On Saturday a Sheetrock crew showed up and in a few hours had the ceiling repaired perfectly. I am extremely pleased with the value and service I received from Fox and I would highly recommend them for your AC and Heating needs.