Anthony came over to my driveway to offer me coupons for HVAC services. Little did he know I had just discovered my secondary drain dripping and needed to have it looked at. He was quick and thorough, courteous and professional. Thanks for the great job.
Daniel was very courteous and professional. He explained everything to me and go our AC working again. I would recommend Boone's Heating and Cooling to everyone. Great job. Thanks Daniel.
Very professional and responsible! Had them install a new system last year and do quarterly checks. Daniel did our latest check up and was very thorough and respectful. I feel confident in our AC through the TX summer!
Kris Nash repaired our A/C unit promptly and professionally. He maintains a positive attitude even though he has not had a day off in 3 weeks. Texas in the summer!
Daniel did an excellent job on our AC service and inspection. He thoroughly explained everything to me. We have used Boone for many years and fully trust their service.
Richard just left my location at 1801 W Spring Creek Apartment L2. Very nice and professional technician. Informed me of everything about system. Richard, I think, will be a valuable asset to your organization. I will be requesting him if he is available in December.
Kris Nash is the absolute best service technician I've worked with since moving to Texas in 2015 (it is June 25, 2023). He talked and walked me through everything he was doing and why. He showed me readings on guages and did everything he could to keep the cost down without sacrificing quality of work or the performance of our AC/heat pump unit.
CVJ, an Aubrey establishment, tried to take my wife for a ride "you need a new thermostat", "you're low on coolant", $600 here, or a new unit, etc. Truth is they broke 2 float switches, likely on purpose, on a routine service call. This caused our unit to short cycle, rapid cycle, and eventually wear out a circuit breaker (I fixed that) and Kris Nash replaced both switches, cleared the drains, and replaced the startup capcitor, which basically wore out because of CVJ's incompetence or attempt to rip us off, and by us, I mean take advantage of my wife by selling her nonsense while I was at work. Ladies beware... Kris was great. No upselling, no bs. Boone's has our service until we move or Kris works somewhere else.
Always great to have Boone’s/Willard’s take care of my system. They did the air handler install 1.5 years ago and are terrific for maintenance. Courteous and prompt technicians who always go above on customer service. They are good at identifying potential issues and keeping me informed about my systems.
The tech, Richard, checked the whole system and explained some of the functionality that we weren't aware of or clear on. Said the unit was running perfectly and made a suggestion on the damper to see if it helps in this Texas heat and humidity. We feel very satisfied with his service and suggestion and will definitely call them again for any HVAC needs.
Kris was my technician, he was efficient, kept us informed of what was needed and wasn't pushy. Didn't want to make us spend any unnecessary funds. I appreciate that more than anything. Will definitely use them in the future and refer them to all friends and family locally.
Cyle Brossman
Anthony came over to my driveway to offer me coupons for HVAC services. Little did he know I had just discovered my secondary drain dripping and needed to have it looked at. He was quick and thorough, courteous and professional. Thanks for the great job.
Gary Hoffman
Daniel was very courteous and professional. He explained everything to me and go our AC working again. I would recommend Boone's Heating and Cooling to everyone. Great job. Thanks Daniel.
Cassie Green
Very professional and responsible! Had them install a new system last year and do quarterly checks. Daniel did our latest check up and was very thorough and respectful. I feel confident in our AC through the TX summer!
Chris McGowan
Kris Nash repaired our A/C unit promptly and professionally. He maintains a positive attitude even though he has not had a day off in 3 weeks. Texas in the summer!
Joel Hallford
Daniel did an excellent job on our AC service and inspection. He thoroughly explained everything to me. We have used Boone for many years and fully trust their service.
Leland Cain
Richard just left my location at 1801 W Spring Creek Apartment L2. Very nice and professional technician. Informed me of everything about system. Richard, I think, will be a valuable asset to your organization. I will be requesting him if he is available in December.
Thank you
Leland Cain
David Brackett
Kris Nash is the absolute best service technician I've worked with since moving to Texas in 2015 (it is June 25, 2023). He talked and walked me through everything he was doing and why. He showed me readings on guages and did everything he could to keep the cost down without sacrificing quality of work or the performance of our AC/heat pump unit.
CVJ, an Aubrey establishment, tried to take my wife for a ride "you need a new thermostat", "you're low on coolant", $600 here, or a new unit, etc. Truth is they broke 2 float switches, likely on purpose, on a routine service call. This caused our unit to short cycle, rapid cycle, and eventually wear out a circuit breaker (I fixed that) and Kris Nash replaced both switches, cleared the drains, and replaced the startup capcitor, which basically wore out because of CVJ's incompetence or attempt to rip us off, and by us, I mean take advantage of my wife by selling her nonsense while I was at work.
Ladies beware...
Kris was great. No upselling, no bs. Boone's has our service until we move or Kris works somewhere else.
Daniel B
Always great to have Boone’s/Willard’s take care of my system. They did the air handler install 1.5 years ago and are terrific for maintenance. Courteous and prompt technicians who always go above on customer service. They are good at identifying potential issues and keeping me informed about my systems.
Your Doll Shop
The tech, Richard, checked the whole system and explained some of the functionality that we weren't aware of or clear on. Said the unit was running perfectly and made a suggestion on the damper to see if it helps in this Texas heat and humidity. We feel very satisfied with his service and suggestion and will definitely call them again for any HVAC needs.
Erin Lawrence
Kris was my technician, he was efficient, kept us informed of what was needed and wasn't pushy. Didn't want to make us spend any unnecessary funds. I appreciate that more than anything. Will definitely use them in the future and refer them to all friends and family locally.