Looking for AC maintenance and this business popped up with lots of positive reviews so I decided to give them a call. Abraham arrived at 4:55 pm to service my two AC units! They close at 5 pm but he still came by to take care of the units. He was very nice, professional and didn't try to hurry through the job. I will definitely be using this company in the future. Located in Horizon City as well so nice to be able to support hometown business.
Nothing but a Top Notch company! Ian Hicks is very professional and caring! I called to schedule a maintenance of my house units and Abraham came right away. Abraham was very professional and his customer service skills were nothing but awesome!
Called this company based on reviews and did not disappoint. Ian answered the phone and asked me a few questions about what was going on with my system, then told me he would dispatch a tech within an hour. The tech arrived well within the time that was said and performed various system checks and was able to fix the issue on the spot. He was friendly and courteous as well as knowledgeable.
Will definitely use this company again for servicing my system!
The most professional HVAC company I've worked with. They provided me with a full diagnostics of my HVAC unit issues. Prior to calling them I had requested 3 service visits from other locally owned companies. After inspecting my unit, those competitors provided me with full unit replacement estimates, they said there was no other option. Longhorn's technicians said all I needed was a new capacitor and a properly wired motor; saving me over $5,452 in replacement costs. Their honesty and product knowledge has made me a loyal customer!
This company is awesome my old air conditioner gave out Ian and his crew came out and took care of business they replaced everything they are very professional and their work quality is excellent they had me up and running in no time and now my house is nice and cold thank you Ian and crew
I had been shopping around and interested in converting my AC for almost a year. lan and his team gave me the confidence to do it and it couldn't be happier with my choice. They are professional, quick and trustworthy. Most people try to over quote you, then try to negotiate. lan was fair and honest, and also provided the best quality equipment and options. Thank you so much !
A friend of the family referred us to Ian. He responded quickly to see if we could repair our leaking, 10-year-old entry level A/C that came with the house. He advised us to get a more efficient, higher quality model so we could save on the electric bill instead of dropping hundreds each year to patch up the old one. They were able to work with us on financing at a good rate. Ian and his installation team showed up on time and prepared. They used drop cloths to protect our floors and did a clean installation. His team was professional and courteous.
Ian and his crew were amazing! Within a week troubleshooting old heating system led to purchase of new heating unit. As much as we hated spending the $$ having my mom stay warm while dealing with cancer and chemo and having snow predicted made for an easy decisions for that purchase! From the bottom of our hearts, we thank you for going above and beyond to help keep us warm! I would 100% recommend this company without a doubt!!
Very professional work and high quality materials. They arrived on the day of the appointment and promised to finish the heater and AC installation by end of day. They completed the work a few hours ahead of schedule and cleared out all the old equipment we no longer needed. They replaced our old vents with newer ones and we can definitely feel a difference in the amount of airflow to every room! Everything about the installation process and equipment was clearly explained and they answered every question we had. Highly recommend them to anyone looking for heating and cooling installation needs for their home.
I lucked into this company by doing a Google search for AC repair over the summer when my unit broke down in the “peak of heat” we all love and hate here in El Paso. Longhorn Maintenance had a lot of great reviews so I gave them a call. Ian showed up right on time, was courteous, professional, knowledgeable and completely prepared for the work that needed to be done on both of the AC units at my house. To be honest, the units are old and I really thought they were going to need to be replaced which I was dreading because of the expense that would be involved BUT to my surprise, Ian brought them both back to life and they work great! PLUS, the repairs were reasonably priced! No wonder this company gets such great reviews! I have found my forever AC/heating maintenance company and they have gained a loyal customer for life. Thank you Longhorn Maintenance for your excellent, prompt, efficient and professional service! I highly recommend this company to all those reading this.
Cathy Dixon
Looking for AC maintenance and this business popped up with lots of positive reviews so I decided to give them a call. Abraham arrived at 4:55 pm to service my two AC units! They close at 5 pm but he still came by to take care of the units. He was very nice, professional and didn't try to hurry through the job. I will definitely be using this company in the future. Located in Horizon City as well so nice to be able to support hometown business.
Eric Gutierrez
Nothing but a Top Notch company! Ian Hicks is very professional and caring! I called to schedule a maintenance of my house units and Abraham came right away. Abraham was very professional and his customer service skills were nothing but awesome!
Alejandro Guerra
Called this company based on reviews and did not disappoint. Ian answered the phone and asked me a few questions about what was going on with my system, then told me he would dispatch a tech within an hour.
The tech arrived well within the time that was said and performed various system checks and was able to fix the issue on the spot. He was friendly and courteous as well as knowledgeable.
Will definitely use this company again for servicing my system!
Jaime C. (Jimmy)
The most professional HVAC company I've worked with. They provided me with a full diagnostics of my HVAC unit issues. Prior to calling them I had requested 3 service visits from other locally owned companies. After inspecting my unit, those competitors provided me with full unit replacement estimates, they said there was no other option. Longhorn's technicians said all I needed was a new capacitor and a properly wired motor; saving me over $5,452 in replacement costs. Their honesty and product knowledge has made me a loyal customer!
E M
This company is awesome my old air conditioner gave out Ian and his crew came out and took care of business they replaced everything they are very professional and their work quality is excellent they had me up and running in no time and now my house is nice and cold thank you Ian and crew
Shawntae Smith
I had been shopping around and interested in converting my AC for almost a year. lan and his team gave me the confidence to do it and it couldn't be happier with my choice. They are professional, quick and trustworthy. Most people try to over quote you, then try to negotiate. lan was fair and honest, and also provided the best quality equipment and options. Thank you so much !
Jason Henderson
A friend of the family referred us to Ian. He responded quickly to see if we could repair our leaking, 10-year-old entry level A/C that came with the house. He advised us to get a more efficient, higher quality model so we could save on the electric bill instead of dropping hundreds each year to patch up the old one. They were able to work with us on financing at a good rate. Ian and his installation team showed up on time and prepared. They used drop cloths to protect our floors and did a clean installation. His team was professional and courteous.
Rose Hurt
Ian and his crew were amazing! Within a week troubleshooting old heating system led to purchase of new heating unit. As much as we hated spending the $$ having my mom stay warm while dealing with cancer and chemo and having snow predicted made for an easy decisions for that purchase! From the bottom of our hearts, we thank you for going above and beyond to help keep us warm! I would 100% recommend this company without a doubt!!
Juan
Very professional work and high quality materials. They arrived on the day of the appointment and promised to finish the heater and AC installation by end of day. They completed the work a few hours ahead of schedule and cleared out all the old equipment we no longer needed. They replaced our old vents with newer ones and we can definitely feel a difference in the amount of airflow to every room! Everything about the installation process and equipment was clearly explained and they answered every question we had. Highly recommend them to anyone looking for heating and cooling installation needs for their home.
Marty Salazar
I lucked into this company by doing a Google search for AC repair over the summer when my unit broke down in the “peak of heat” we all love and hate here in El Paso. Longhorn Maintenance had a lot of great reviews so I gave them a call. Ian showed up right on time, was courteous, professional, knowledgeable and completely prepared for the work that needed to be done on both of the AC units at my house. To be honest, the units are old and I really thought they were going to need to be replaced which I was dreading because of the expense that would be involved BUT to my surprise, Ian brought them both back to life and they work great! PLUS, the repairs were reasonably priced! No wonder this company gets such great reviews! I have found my forever AC/heating maintenance company and they have gained a loyal customer for life. Thank you Longhorn Maintenance for your excellent, prompt, efficient and professional service! I highly recommend this company to all those reading this.