I had an awesome experience with the Longhorn Company! Ian was great and straight to the point at all times. Our machine took a bit long but it’s understandable because of the covid-19 which makes deliveries slower and I’m sure with this heat the demand is pretty high. They were responsive every time I called, and did a great job at my house! Thank you!
We had great experience with this company to replace our existing non-functional A/C unit. By the end of the day, new unit was fully functional. We got great price, on time delivery, professional work from start to finish. They came back a few days later to re-check the system, ensuring everything is working fine. You may ask for Ian, who is friendly and available to answer any questions one may have. Great experience. We would strongly recommend them.
Ian is great, he is easy to get a hold of and explains everything he does well. I was so happy with his work on my mother's heating and cooling that we called him back to replace our unit. His work is of high quality and he is very professional. I recommend him highly.
Very professional. They were able to have a guy get out to diagnose my A/C the very next morning and give me a clear diagnosis of the problem and courses of action to get it resolved. Would definitely recommend them for any HVAC work.
We had a couple of players in the game for replacing our 20+ AC unit at the home. After talking to the CFO (the wife) and a friend of ours we picked Longhorn Maintenance owned by one Ian Hicks. One word "Awesome" this is the company you want for all your cooling and heating concerns. Unit was installed and the workers were knowledgeable and unmatched in the quality of work. All my questions and inquiries were fully answered and the work is top notch. Own my business and believe me I know honesty and integrity when I am involved with it, THIS IS IT. Thanks to Ian and his crew for outstanding work and look forward to the same with service. Can't say enough, OK, maybe I already have, call them and find out for yourself.
Ian was very attentive and explained in detailed everything we needed to know. Very clean and fast! Also all his employees were very professional and respectful. They did a very good job and were very clean and meticulous. I recommend longhorn maintenance if you are going to convert to refrigerated air!
Awesome service!!! Installed my system in one day. Ian and his crew were friendly and cool Mike. My system works awesome and my house cools quickly. Also quoted me a great price! Highly recommend!
Wow! Can’t say enough good things about Ian and Longhorn!! Excellent customer service, reliable, professional, friendly, courteous.... I highly recommend Longhorn Maintenance heating and cooling. They get the job done at a fair price!!
As a property manager I have used multiple companies in El Paso to service my rentals. I’m so glad I came across Longhorn! They’re professional, knowledgeable and trustworthy. They show up when they say they will, explain things step by step and do a VERY clean job! Thanks Ian and team!
Mr. Hicks was my technician. I am very happy with his service. Work was top notch at a very reasonable price, good communication, on time, friendlyafriendly professional. I highly recommend and will use again next time I need my AC repaired or serviced.
Mariana Bento
I had an awesome experience with the Longhorn Company! Ian was great and straight to the point at all times. Our machine took a bit long but it’s understandable because of the covid-19 which makes deliveries slower and I’m sure with this heat the demand is pretty high. They were responsive every time I called, and did a great job at my house! Thank you!
Muhammad Dawood
We had great experience with this company to replace our existing non-functional A/C unit. By the end of the day, new unit was fully functional. We got great price, on time delivery, professional work from start to finish. They came back a few days later to re-check the system, ensuring everything is working fine. You may ask for Ian, who is friendly and available to answer any questions one may have. Great experience. We would strongly recommend them.
Jay Viera
Ian is great, he is easy to get a hold of and explains everything he does well. I was so happy with his work on my mother's heating and cooling that we called him back to replace our unit. His work is of high quality and he is very professional. I recommend him highly.
Joshua Foster
Very professional. They were able to have a guy get out to diagnose my A/C the very next morning and give me a clear diagnosis of the problem and courses of action to get it resolved. Would definitely recommend them for any HVAC work.
Rick Pratt
We had a couple of players in the game for replacing our 20+ AC unit at the home. After talking to the CFO (the wife) and a friend of ours we picked Longhorn Maintenance owned by one Ian Hicks. One word "Awesome" this is the company you want for all your cooling and heating concerns. Unit was installed and the workers were knowledgeable and unmatched in the quality of work. All my questions and inquiries were fully answered and the work is top notch. Own my business and believe me I know honesty and integrity when I am involved with it, THIS IS IT. Thanks to Ian and his crew for outstanding work and look forward to the same with service. Can't say enough, OK, maybe I already have, call them and find out for yourself.
Cindy Gallardo
Ian was very attentive and explained in detailed everything we needed to know. Very clean and fast! Also all his employees were very professional and respectful. They did a very good job and were very clean and meticulous. I recommend longhorn maintenance if you are going to convert to refrigerated air!
Eddie Lopez
Awesome service!!! Installed my system in one day. Ian and his crew were friendly and cool Mike. My system works awesome and my house cools quickly. Also quoted me a great price! Highly recommend!
Diana Moreno
Wow! Can’t say enough good things about Ian and Longhorn!! Excellent customer service, reliable, professional, friendly, courteous.... I highly recommend Longhorn Maintenance heating and cooling. They get the job done at a fair price!!
Diana Puzio
As a property manager I have used multiple companies in El Paso to service my rentals. I’m so glad I came across Longhorn! They’re professional, knowledgeable and trustworthy. They show up when they say they will, explain things step by step and do a VERY clean job! Thanks Ian and team!
bill black
Mr. Hicks was my technician. I am very happy with his service. Work was top notch at a very reasonable price, good communication, on time, friendlyafriendly professional. I highly recommend and will use again next time I need my AC repaired or serviced.