I just had a baffling experience where I called in a problem with my breaker box and they sent out an HVAC technician. That would have been a simple misunderstanding (my AC is affected by the issue) except I was told to call AK Electric because the one electrician they used to have went to work somewhere else.
Electrical services are part of their company name and are all over their website. It doesn't seem like that could actually be the case, but according to them, they aren't currently in the electrical business.
Update: I called the number as requested and this information was confirmed to me. It was definitely unexpected that they have no electricians at the moment, but they are looking to hire. My only request was to let people know this up front and not have their team schedule service they can't currently provide.
Samier Martinez did an excellent job. He informed me when he was on his way to my home, was on time, answered my questions and did his work professionally. I appreciate his service.
Henry came for the annual heating system maintenance & was very thorough & professional. He explained everything he did & showed me pictures. Changes my air filters for me as well. I am a happy customer.
After the first AC company come and replaced my entire unit. There several things they messed up. I called Walker and Air twice now and both times they were able to fix the issue quickly! Brian Rooker was my technician and he did a phenomenal job! I highly recommend!
Diagnosed issue after isolating different components. Believes thermostat may be failing, as several times recently the unit continues to run although the temperature is above the setting. Only complaint, and not with Benjamin in anyway, is that the prices for installing a new thermostat and for a matching replacement thermostat are well beyond reasonable. I will be doing the replacement myself.
Hands down, Billy D. was the most knowledgeable and courteous. Walked us thru the entire process. Came early, and was very professional. Highly recommend Walker A/C - very satisfied and happy customer!
The tech was punctual and did a good job and was in an out pretty quick. All the problem was that the thermostat needed a new battery and he could have charged his $85 service call just for replacing a battery but he did other things for the heater maintaining it which I thought was pretty cool. Thnx. Scott P.
Highly recommend Walker Air. Technician notified me before arrival which was very much appreciated. Billy D. was prompt, courteous, informative and thorough. Will definitely continue doing business with Walker Air.
We needed a professional to determine why our HVAC system fan would not shut off. Our service professional was timely and explicative. We appreciate the same day service!
Moses was knowledgable, personable and thorough and when he finished the repair pointed out a tiny flashing leak I didn't realize that I had. It turned out that it was a good thing he came when it was raining. Walker made good the problem without charge even though it had been over a year since MES installed the unit. Ill be sticking with them for more services.
Ben Millican
I just had a baffling experience where I called in a problem with my breaker box and they sent out an HVAC technician. That would have been a simple misunderstanding (my AC is affected by the issue) except I was told to call AK Electric because the one electrician they used to have went to work somewhere else.
Electrical services are part of their company name and are all over their website. It doesn't seem like that could actually be the case, but according to them, they aren't currently in the electrical business.
Update: I called the number as requested and this information was confirmed to me. It was definitely unexpected that they have no electricians at the moment, but they are looking to hire. My only request was to let people know this up front and not have their team schedule service they can't currently provide.
Sharon Hamilton
Samier Martinez did an excellent job. He informed me when he was on his way to my home, was on time, answered my questions and did his work professionally. I appreciate his service.
Tami Allen
Henry came for the annual heating system maintenance & was very thorough & professional. He explained everything he did & showed me pictures. Changes my air filters for me as well. I am a happy customer.
Rhys Beckham
After the first AC company come and replaced my entire unit. There several things they messed up. I called Walker and Air twice now and both times they were able to fix the issue quickly! Brian Rooker was my technician and he did a phenomenal job! I highly recommend!
Chris McClelen
Diagnosed issue after isolating different components. Believes thermostat may be failing, as several times recently the unit continues to run although the temperature is above the setting. Only complaint, and not with Benjamin in anyway, is that the prices for installing a new thermostat and for a matching replacement thermostat are well beyond reasonable. I will be doing the replacement myself.
Patty Hamilton
Hands down, Billy D. was the most knowledgeable and courteous. Walked us thru the entire process. Came early, and was very professional. Highly recommend Walker A/C - very satisfied and happy customer!
Scott PRICE
The tech was punctual and did a good job and was in an out pretty quick. All the problem was that the thermostat needed a new battery and he could have charged his $85 service call just for replacing a battery but he did other things for the heater maintaining it which I thought was pretty cool. Thnx. Scott P.
Martha Ligus
Highly recommend Walker Air. Technician notified me before arrival which was very much appreciated. Billy D. was prompt, courteous, informative and thorough. Will definitely continue doing business with Walker Air.
Cynthia Colovas Price
We needed a professional to determine why our HVAC system fan would not shut off. Our service professional was timely and explicative. We appreciate the same day service!
David McFarland
Moses was knowledgable, personable and thorough and when he finished the repair pointed out a tiny flashing leak I didn't realize that I had. It turned out that it was a good thing he came when it was raining. Walker made good the problem without charge even though it had been over a year since MES installed the unit. Ill be sticking with them for more services.