Paschal Air, Plumbing & Electric

My Technician was Robert Mosby. He was professional and explained the problem, process and solutions clearly. He also offered advice on how to care for the unit going forward to prevent further issues. I will definitely use the services of Walker for my AC repairs again. They were referred to me by a neighbor I am very grateful, God Bless.

I just wanted to thank Walker Air Conditioning & Heating for the wonderful job they did repairing my ac. I had another company out 3 times and they could not seem to get the problem fixed. My sister said to call Walker and I did. The technician came out and fixed the issue (wiring) in just an hour and I have not had any more issues. I would recommend this company to any one of my friends or family. The office staff were very polite and accommodating. I called that morning and they sent a tech out just a few hours later. Thank you so much!

Our family has used Walker for several years. Their service technician came out today and thoroughly checked out our HVAC. He explained to us in detail the condition and how our unit was performing. We thought there may be the possibility that the unit may need to be replaced. But it appears at this time we may get a few more years out of it. We appreciate Walker‘s honesty.

I am changing my review due to the fact that Tuesday April 27, Mark was out at our house to fix our AC. He is the same tech that was out multiple times before. Mark gave us his number and told us to call if we had any more problems. Saturday May 1st AC goes out again. My husband calls Mark, Mark says he will call my husband back - no return call. My husband calls Walker AC. Husband is told someone will be out to our house today between 2 pm & 4 pm, probably closer to 4. I get a txt @ 1:41 pm from Walker AC that says a technician will be arriving at 2 pm. It’s now 7:30 pm and NO ONE has showed up. Husband calls Walker AC back and is told no one will be out today or tomorrow, we will have to call them back on Monday to see when someone can be out to fix our AC. MULTIPLE TIMES LAST YEAR - Same problem, same error codes the AC keeps throwing and the system shuts down!!! This is the worst customer service and attempts to fix our AC!! The repair last Tuesday didn’t even last a week. And let me add this AC unit was installed June 2018, we moved into the house the later part of the year, summer 2019 is when we started having this problem. It was supposed to be the latest and greatest smart system but it has been a nightmare!! We don’t know what else to do!!

We used Walker in 2011 when we moved and needed new HVAC systems. They installed 2 units and did a great job. We have maintained an annual service contract and used them for any service repairs. They typically are able to get me on the schedule within a day or two.

When did original Mr. Walker owned Walkwr Air Conditioning they provide a great service and fair service repair quality. Since that time they have sold the business to some price gougers up in Frisco my advice to anybody that uses this company to ask for the price of schedule we paid $230 for them to come out and charge us one hour trip charge and one hour labor and they wanted to thousand dollars to replace the fan motor and that was it that’s ridiculous my suggestion to you or anyone wanting an air conditioning company is to keep looking for another company. Buyer beware learn my lesson I will never call Walkwr Air Conditioner for anything again and don’t bother leaving reply

My experience with Walker A/C has always been great so far. The ac/heat pump was installed a few years ago, and it still runs well. The technicians are always on time, knowledgeable, and they answer all questions I might have. My mom used their services YEARS ago, also.

Robert M did a great job. We were pleased with his professionalism. He answered all our questions and was very friendly. He was willing to help us figure out how we could save money.

I only trust Walker to check and service my unit. They are responsive, prompt and do professional work. They explain all their recommendations so you can evaluate what you need to do and what could wait until next time.

I thought our A/C compressor was fried. I mean I was pretty sure, based on my own investigation, that it was going to be time to replace our aging system. I even told Juan what I had found, that I had used my ohmmeter on the two wires that go to the compressor, and it indicated that it was an open circuit. But that didn’t stop Juan from doing his own investigation. He figured out that the compressor had somehow gotten unplugged. There is actually a plug on the side of the compressor, down inside the condenser unit, and somehow it had come off! He reconnected it and it came back to life!

Kudos to Juan for his honesty and doing his job well. He could have just agreed with me, and said “yep, it’s time for a new system”, but he didn’t. That’s what I like about Walker A/C and Heating. They have integrity, unlike some of the others out there.