Cool Climate

If we could give 10 stars we would. Everyone was absolutely wonderful from start to finish. Carl was very prompt right with our first call with AC issues. We knew it was only a matter of time before we would have to replace our unit. He had a new AC unit installed within 24 hours. Plus took time out of his busy schedule two days later to install a new thermostat that I really wanted. You have customers for life.....Warner Family

There is not a recommendation I can write that would do this company justice. We have used Cool Climate for about year for our preventative maintenance and repairs. The service is always impeccable. Prompt, honest, reliable, technicians. Friendly office staff. Their prices are better than their competitors. Put all the great service aside....they are just good people. They care about their customers and their well-being. They accept canned foods that they donate to a local food bank. To have a business that offers above par service each and every time as well as give back to the community is rare these days. Carl, thank you and your staff for all that you do.

These guys are amazing from start to finish. The customer service and the next day installation of my ac unit was amazing. I have been through a lot of ac repair companies but most just talk above my head. They were absolutely straight with me and I ended up with a new ac system below the cost I was expecting. I will always recommend their services. Might I add, the owner shows up for a quality inspection. Keep up the good work.

To whom it may concern: I just wanted to let you know I’m in my warm house. I was wondering what my electric bill was going to be with my new system because all of my neighbors were complaining of their electric bills. Of course I’m dreading the walk to the mailbox. I got my electric bill and it was surprisingly not bad. Soooo much better than last year. Thanks to Carl and his awesome team!

After a day with a temperature of 81° on the INSIDE, it was time to get someone to check our heat pump. The company I've used in the past no longer does residential service so I was looking for a new company. I chose Cool Climate based on internet searches and a review of reviews. The voice on the other end of my initial call was bright & cheerful. A team came out that day and gave me news I had a slow refrigerant leak on my 19+ year old system. They gave me options for resolving, but it was clearly time for a new system. After more options & all my questions answered, an installation team showed up next morning at 7 a.m. as promised. They were done and all new questions answered by noon.

I had a bit of a scare after they'd left when about a half pint of condensation was dumped onto the floor once the unit reached the target temperature and shut off. One phone call and no more than 10 minutes later a technician was here. He spent 30 minutes investigating. He couldn't find any issue but guessed that it was a one-time event having to do with the drain pipe not being full yet. He advised me to let the unit run & cool for a couple of hours before allowing it to shut off automatically. He must have diagnosed it correctly because it's now been nearly 2 weeks and I've had no other problems.

I'm very happy with Cool Climate. Everyone I interacted with was courteous & professional. Their actions were true to their words. They've made me a customer for life.

Russell was excellent and professional. Explained perfectly what he was doing!
Great with customers

Best ac company I've found so far. Live in south fort worth and like that they are close by. AC went out in August...yeah, it was HOT.
Called around noon and he was booked up but since we were on his way home he'd stop by about 5:30. Keep in mind I had already had a company come out a few days before and couldn't diagnose the issue completely. The told me to call back after it quit working completely (intermittent problem at first).
Wasn't satisfied with that answer. Called Cool climate. They diagnosed issue within 45 minutes. Gave me a less expensive option but he could only give me manufacture warranty which wasn't much. Or I could take the more expensive route but backed by 5 year warranty, parts and labor.
That's the way I went and glad I did. He stands behind his work and I trust him.
That's my 2 cents.

I found Cool Climate today while looking for someone to repair the thermostat wire on our A/C unit. I can’t recommend them enough! Prompt and courteous service all around! The lady who took the call couldn’t have been nicer, they came out quickly, and treated us like family. If you need anything fixed there’s no one better to call! Thanks Cool Climate!

My air conditioning and heating stopped working and Cool Climate was able to fix it the same day. They did a really good job and they were super professional. We are very happy with their work and it was an overall positive experience.

They are amazing! AC system went out 7 years ago and it was replaced immediately, during the heat of the day and the house was better than before! The following year was the heating system, with the same results. Maintenance is key.
I got home today again, in the heat of the day. Carl showed up within 20 minutes and had everything replaced under warranty, and I could not be happier. You couldn't find a better HVAC company!!!