Cool Climate

These guys are top notch! Very knowledgeable and fair. We called them for an A/C maintenance check up. Russell answered my questions with courtesy and patience, even under challenging circumstances. He discovered a baby copperhead when he took the door off the exterior unit ! He tried to extract it with a stick, but it retreated farther inside and out of sight. He also had to spray a wasp nest inside the door. When the wasps were gone and he was satisfied the snake wasn't still in the area he needed to check, he was able to finish testing the unit. He really felt strongly about completing our job thoroughly. He was there quite awhile and did not even add any snake whisperer charges to the bill ! ;-) Definitely recommend these guys!

The fastest i ever had an air conditioner company send out a tech for service. This will be my first phone call from now own when i need a service. Russell my tech was very professional and explained everything performed. Hats off to Russell and thanks.

Highly recommend, Cool Climate! We had the unfortunate event of our AC going out with our heater not too far behind it this past November. We got great equipment at a fair price! These guys took care of us, they came to our home quickly and we had a whole new HVAC system within a matter of hours.

Great first experience. Russell Davis inspected both our heat pump and furnace. He was very informative and paid attention to detail. Will definitely use this company and Russell in the future.

My A/C unit was running a bit under what it usually does. Of course 103° ambient (106° heat index) didn't help.
Carl came out for a brief lookover checked pressures and wires for amp load.
He's probably correct when he told me it was doing the best it could---considering.
Prepared to pay a service call, Carl politely refused my money.
This company, by far, has more 5 star ratings than ANY OTHER A/C company in the the the metro area.
Now you know why.
Has my business.

Amazing company! I called to discuss my AC not cooling, they put me on the schedule for the same day but also tried to fix it over the phone. The lady was so helpful, asked me lots of questions and then told me some things to try first in order to troubleshoot. Sure enough it worked! And we were able to cancel the appointment. They were so helpful discussing my system over the phone, even discussed which filters they recommended buying down the road. Overall was very impressed and appreciated they saved me money by talking be through it myself. I will definitely be using them for maintenance and if more serious issues arise down the road.

We called Cool Climate at 8am and we had a technician at our house by 8:30am. Every other AC company couldn’t get to us for two more days! Highly recommended, we got same day service and saved money at the same time!! Thanks Amanda and the tech Marcus!!! Great Job Guys!

I was having issues with my air conditioning unit leaking water and could not locate the air filter, as I do not have any experience dealing with such things. I called Cool Climate in the morning and immediately spoke with Janet, who was able to advise me entirely over the phone and walk me through a filter check and replacement, as well as how to perform a proper defrosting on the system. She was very professional and knowledgeable, and even saved me from having to send a technician out. I was able to get the filter changed and the problem was fixed after she took her time walking me through the process. She did not want to charge me for a tech if it was a simple filter problem that could be resolved on my own. Janet even scheduled me with a technician for the same day just in case the filter and the defrost did not solve the problem. These folks are extremely friendly and helpful and didn't charge me a dime to help me with my issue over the phone. I did not pay for any services or have any services performed, but I highly recommend this company solely based on their professionalism and how knowledgeable they are. A big thank you to Janet and all at Cool Climate for the wonderful customer service you provide.

Thank you to Russell and the crew at cool climate they were all professional and hard working definitely recommend to everyone.

Cool Climate is an exceptional AC/Heating company. Customer service is their forte. The office staff is very friendly and helpful. Carl, the owner, came out and talked with us for at least an hour about our options. He answered numerous questions, and explained everything in detail. He is extremely knowledgeable. We ended up getting a new AC/Heating unit for less than what we were expecting. Carl's crew is great. They installed the next morning. They explained everything and cleaned up when they were done. Carl came to check on us the next day, and made sure everything was to our satisfaction. Highly recommend Cool Climate.