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  • Onsite services

Reed Service Company Reviews - 97

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tiffany

Replacing the entire system inside and out after our house flooded. From the initial call to install the customer service has been great. All the guys seem knowledgeable and they're very very nice! I would have given 5 stars but install is taking a little longer (2 days) than expected. Which is not a big deal for us at all but for the sake of a honest review. We're not up and running yet due to the whole house being gutted and repaired so i can't say how start-up, adjustment of air flow, or product performance is yet but I'll update when we get to that point in construction. I anticipate this new Daiiken 5 ton, 2 stage, humidity controlled, bad boy is gonna work like a charm!!! Can't wait! Thanks to reed service for being so patient with the little ones running around asking a billion questions too!

Rita Morris

This company is the real deal they installed a DAIKIN air conditioner a gas furnace and APRILAIRE air purifiers in my home they were prompt professional and knowledgeable I requested that my unit sit off the ground. this was no problem, Jeff returned the next day to inservice me on this high tech system that I can control at any time any where from my iPhone $10,769.00 well spent. thanks to Jeff, Adam and their crew I am very happy. job WELL DONE

HOME LANDLORD

These guys are amazing -- I own several rental houses and will only use REED. This most recent time Blaine took car of me on an emergency call. He got there quickly, found the issue, and fixed it. He was very fair in his billing. I know i will use these guys again. If you are a Landlord these are good folks to keep in your phone.

Carrie Evans

I had my air conditioning stop on the weekend, 3 days prior to family coming into town for my daughter's graduation. I called and received same day service for the diagnosis and repair of my a/c units. The technician was very kind and repairs were made quickly and efficiently. Thank you for the level of quality and timely service I experienced at REED Service Company.

Angela S

These guys were absolutely fabulous! They had to special order my wall unit and they put in loaner window units. In this time, we went through the flooding for Imelda and we had special electrical needs. They gave us a great price and helped us every step of the way. I cannot recommend these guys highly enough.

Angel Garcia

Jeff,Brent, Larry did a great job. Very clean and professional.

Keith Smith

Tom Crump was my technician it was a Sunday my upstairs ac stopped working called several companies 8am Reed was 1 of two that responded the other company couldn't get to it till Monday evening. Tom called me within a hour said he had about 10 jobs in front of me but he would get there.man of his word 9pm he called I tried to tell him him I would be good till tomorrow he had been at it all day .he still wanted to look at it within 10min found the problem. Couldn't have asked for better service .
Very satisfied highly-qualified company
Thx again Tom

Dana Guillory

We called this morning at 7:45 and had someone out by noon. My friend recommended them and she was right. I’m always leary of auto or central air repair, but John, the technician, was honest and professional. He even tolerated my friendly mutts :-)
Thank you, Reed Air Conditioning for great service and thank you, Donna Stone, for referring us to them.

Clay Thorp

It's hot, y'all.
August in Beaumont is never very forgiving.
So when we got back to our home with our elderly parents after a year abroad, it was a pretty serious situation to not have air conditioning.
We called Reed and Blaine showed up the next morning at 8:30 on the dot. It took him a few minutes to find our problem: Heat and vibration over a number of years had corroded the connection to our compressor outside. But, Blaine was happy to inform us our compressor checked out and tested ok.
We had a lot of errands to run with us just moving back in, so we trusted Blaine with our door code so he could come and go as he pleased once he found a replacement kit that'd work with our compressor.
We figured he'd take a few hours after leaving to find our wiring kit, but upon our return about an hour later, Blaine had already installed our new wiring and our home was beginning to cool. We've been pleasantly comfortable now for the past week all thanks to Blaine at Reed Service Co.
Thanks, guys!

Heather Garrison

Jeff with Reed Service was extremely helpful in getting our air up and going. The installation was done by a professional group of guys. We went from burning up to needing a sweater within a day. Thank you Jeff and team for cooling us down!
Heather at Rent A Tire

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