Reed Service Company

Reed Service did an outstanding job from start to finish! Salesman Jeff was very professional, and the installers where also very professional and very hard workers. Jeff did several job checks throughout the day to make sure the job was being done, but also to help if they needed help. Very please with the service we received. Will definitely recommend Reed Service.

I normally never leave reviews, actually this is my first good review, actually great review. I was in the market for a new heat pump and did a lot of research online first, then I had 5 estimates done, REED Services was my first estimate. From start to finish this company is pure professionalism at its best. Jeff our salesman came out to do the estimate, he looked everything over listened to our wants and needs and then went through everything in detail and explained a lot of things we had questions about. He spent an hour and a half and made sure we understood everything, he emailed our estimate the same day. After the other 4 companies that came out and gave us our estimates, after each my wife and I discussed what we thought about the salesmen and their products and always said the same thing we like Jeff better and the equipment he offered. My old unit in the house was very a very small 5 ton unit that was in a tight closet and we knew the new units were going to be bigger and a challenge to install. Jeff came out with his crew of great guys and introduced everyone and showed them what they had to do. They had to cut the opening bigger to get the unit to fit and even then it was an extremely tight fit. The crew was here all day and had everything installed and working before they left, Jeff stopped out again mid day to check on everything. When they were done everything looked great and they cleaned up everything when they left. Jeff stopped out the next day to take measurements for the new door they were ordering for me, all included in the price. My wife and I really can not say enough good thing about the whole process from start to finish, even had 60 month free financing. the unit came with 12 year outside whole unit warranty and 12 year parts warranty, we also purchased the 12 year labor warranty at a great price. We look forward to working with this company for years to come and highly recommend them to everyone we can.

Just added a split system for my upstairs bedroom / bath. Jeff was very professional and quick to give me a quote and get the job done. I've had many different crafts come to my home to do work, but Reed Service was by far the most professional guys ever. The work performed by far surpassed what I expected but the equipment and installation look so nice on the inside and on the outside of my home. Highly recommend!!!

Very professional people. They have done our AC work for years. We have a service contract with them. Any time we have a problem no matter what day of the week or time of the day, we are always taken care of promptly. Recently our 17 year old unit had to be replaced. Jeff, the sales man, came out and explained all of our options. There was no pressure to buy the most expensive unit. The next day the installers arrived at the exact time we were told they would be here. They installed our new unit, cleaned everything up and hauled off the old equipment. Jeff came back and explained how to use the new thermostat and checked to make sure all the settings were correct. Now Reed is going to help me with humidity issues in my beach house. We could not be happier with their service and we highly recommend this company.

We called Reed Service Co. to replace a mini-split air conditioner. They had the best price of the three places I called. All four employees we interacted with (Blaine the diagnostic technician, Jeff R the comfort consultant, Jeff the installation technician and Carleigh at the office) were polite and professional. There was an unforeseen complication with the installation that could’ve cost us several hundred more dollars as well as delays to the installation. Our comfort consultant, Jeff R, was more than helpful offering several solutions as well as providing additional resources to help keep our house cool in the interim. Long story short the complication was an easy fix and we were not charged any extra money for the additional assistance from Jeff R and the installation was completed on time. I highly recommend the team at Reed Service Co. in the Beaumont, Tx area.

Reed Service responded within 20 minutes of leaving a message on a weekend morning! This is one of the MOST Dependable and Professional companies I have ever dealt with. They went above and beyond the normal to get the A/C working in my house again. Jeff Ridley makes sure they do exactly what he says they can do for you! Use Them!

We decided to change a 20+ year HVAC system before summer. The REED SERVICE COMPANY is as good as you can get. We got bids from three other companies and Reed CO. came in with the best offer, Jeff R. was a great consultant for the job. Jeff had some recommendations for the job we had not thought about and it all come together very well. Carrier system is working well, we added the Air Knight air purification system and everything is much fresher. The install team was great, worked well together and very respective of the property. YES I DO RECOMEND THE REED CO FOR HVAC INSTALATION.

I work for a business in Port Arthur, and we switched to Reed a few years back. They have been nothing but amazing the whole time. Our tech that comes out a lot, Jeff Justice, has spent a lot of his time here, identifying, and fixing our problems in amazing time. They've saved us from many disasters by fixing A/Cs, exhaust fans, etc. very quickly and efficiently. Hands down the best A/C company I've worked with.

They do excellent work. The service technician, Mark McElvain, is very knowledgeable in his field. He was very neat & careful not to track into our home any debris from the outside. And, took the time to explain & answer all of our questions. All the people we have had dealings with at Reed Service Company over the years have been top notch, courteous, and professional. I highly recommend this company. Reed Service Company is 5 stars all the way!

I had Reed come out to inspect my AC before closing on my new home and I was so pleased with the serviceman who came out. He gave me a very warm feeling about his company and their values. He sat down one on one with me and discussed all of the issues I could possibly experience with the older unit and gave me a very clear understanding of what needed to be done. Great service and wonderful people.