Strand Brothers has great techs, like DeShawn, that service our cooling/heating system regularly through the year. DeShawn demonstrated expertise in his field and was always willing to walk me through the detail of the service he was providing while patiently answering my queries about maintaining and improving the longevity of our system.
Gilbert and Jesse came out for tuneup of my AC. Thankful to get it done before summer becomes unbearable. Explained even they did in simple terms and importance of services that needed to be done. Very helpful.
Called Saturday morning at 8am after our AC went out, agreed to $200 emergency service, was told they'd be here between 12-4. 4:30 comes, not a peep. Call them, they say they're behind but I'm "next" for their tech. 3 hours go by, nothing, no word at all. Call again, now they say the tech won't make it today and it'll be Monday. Don't use these guys, complete lack of communication, lies about availability and not even any type of apology for not showing up and the lack of communication. Hard PASS
Bryan and Ethan came by for my yearly plumbing inspection from my membership service plan and, as usual with Strand's plumbing folks, did a fantastic and professional job with their inspection and yearly maintenance. I also decided to have them install a Flow-Tech in-line plumbing system to reduce the scale buildup in my house.
Have also had nothing but great service with their HVAC work who saved me from a bad design/install from another company several years ago.
Any service company is judged by their people and their always seems to be a few that could be better out there, but haven't had anyone that wasn't stellar from Strand.
We’ve had a service contract with Strand Brothers for many years. They do great work and the customer service is excellent. We had them upgrade our HVAC system to a much more efficient system today. The team doing the installation was super great and the installation was so quick and easy. Many thanks to Gouny, Leo & Geo!
Garry & Richard did a great precise AC install job. Clean job and cleaned the area after completion. Very good communication skills. They answered every concern in layman’s terms. I recommend these 2 guys anytime. They re-check as ended the job and they pointed out all the important things I should know about the system.
Strand Brothers has always done a great job for us. Ivan and Marco were prompt and professional, and kept me posted on their progress. Very happy with their service!
John Gonzales was very knowledgeable & professional AMRS explained everything he was going to do to fix our 2 units that were not cooling on the 4th of July no less -we will ask for him again on our next service call
Juan Diego was fast and let me know the health of my AC units. He explained the marginal issues and preventative measures that I decided to do. An ounce of prevention is worth a pound of cure - especially with 100 degree days coming!
Samuel and Jeff stopped by and did a thorough check-up for my ac units. They provided clear explanation and knowledge of the units and their conditions, and recommended and scheduled repairs. Both are candid and professional, showed up on time, communicated well, and demonstrated great expertise. I will continue trusting Strand Brothers to take care of my units and recommend them to anyone needing ac services.
christopher whalin
Strand Brothers has great techs, like DeShawn, that service our cooling/heating system regularly through the year. DeShawn demonstrated expertise in his field and was always willing to walk me through the detail of the service he was providing while patiently answering my queries about maintaining and improving the longevity of our system.
Ramon Telles Jr.
Gilbert and Jesse came out for tuneup of my AC. Thankful to get it done before summer becomes unbearable. Explained even they did in simple terms and importance of services that needed to be done. Very helpful.
Kevin Ashworth
Called Saturday morning at 8am after our AC went out, agreed to $200 emergency service, was told they'd be here between 12-4. 4:30 comes, not a peep. Call them, they say they're behind but I'm "next" for their tech. 3 hours go by, nothing, no word at all. Call again, now they say the tech won't make it today and it'll be Monday. Don't use these guys, complete lack of communication, lies about availability and not even any type of apology for not showing up and the lack of communication. Hard PASS
David Beroll
Bryan and Ethan came by for my yearly plumbing inspection from my membership service plan and, as usual with Strand's plumbing folks, did a fantastic and professional job with their inspection and yearly maintenance. I also decided to have them install a Flow-Tech in-line plumbing system to reduce the scale buildup in my house.
Have also had nothing but great service with their HVAC work who saved me from a bad design/install from another company several years ago.
Any service company is judged by their people and their always seems to be a few that could be better out there, but haven't had anyone that wasn't stellar from Strand.
Becky Wood
We’ve had a service contract with Strand Brothers for many years. They do great work and the customer service is excellent. We had them upgrade our HVAC system to a much more efficient system today. The team doing the installation was super great and the installation was so quick and easy. Many thanks to Gouny, Leo & Geo!
Jake Garcia
Garry & Richard did a great precise AC install job. Clean job and cleaned the area after completion. Very good communication skills. They answered every concern in layman’s terms. I recommend these 2 guys anytime. They re-check as ended the job and they pointed out all the important things I should know about the system.
Victoria Modak
Strand Brothers has always done a great job for us. Ivan and Marco were prompt and professional, and kept me posted on their progress. Very happy with their service!
Rusty Tamlyn
John Gonzales was very knowledgeable & professional AMRS explained everything he was going to do to fix our 2 units that were not cooling on the 4th of July no less -we will ask for him again on our next service call
Tom Helmer
Juan Diego was fast and let me know the health of my AC units. He explained the marginal issues and preventative measures that I decided to do. An ounce of prevention is worth a pound of cure - especially with 100 degree days coming!
Bo Guan
Samuel and Jeff stopped by and did a thorough check-up for my ac units. They provided clear explanation and knowledge of the units and their conditions, and recommended and scheduled repairs. Both are candid and professional, showed up on time, communicated well, and demonstrated great expertise. I will continue trusting Strand Brothers to take care of my units and recommend them to anyone needing ac services.