Hightower Service Inc

We recently had to have our AC replace and Hightower did a great job. They came out quickly for our quote and they did a great job with the installation and communicating with us throughout the process. They exceeded our expectations.

Our A/C system went dark yesterday when the outside temperature was predicted to be 97. I called and much to my surprise, they said they could have someone out that very afternoon. Cliff arrived late in the afternoon, and worked for a long time in our attic which had to be 120 degrees, but before he left we were up and running. He is a very professional and dedicated A/C technician and we much appreciate being back in the cool.

Ashton Buckner, the service technician from Hightower Service, came today for the annual service and performance checkup. Prior to arrival both he and customer service called to keep me informed of his arrival time. Ashton was courteous and represented Hightower as a knowledgeable professional taking the time to answer questions and further demonstrate features of the Infinity thermostat.

From my initial contact with Hightower last year, the evaluation and quote, installation of the new system, through today's service, they have been an excellent company to work with.

Our A/C stopped cooling on a 100 degree Sunday night and we called Hightower. Cliff came out a little sooner than expected, but that was appreciated. He quickly determined the problem was me. :) I had failed to keep the outdoor compressor unit clean and it shut itself down to protect from over-heating. Cliff patiently explained everything, cleaned it all out and then went through his standard diagnosis tests to confirm his hunch. Once everything cooled down, it was back to normal. I was very grateful for his gracious attitude and would recommend him to anyone looking for A/C service.

Eric at Hightower was great. He came to our rescue on a holiday weekend. He had to wait on a part but was back promptly as soon as the part was available. He was very personable and professional.

This is the second time Cliff came to my house to perform a preventive maintenance service on my AC units. He is an excellent technician. Cliff explain all if any issues I have with my units thoroughly. Great job Cliff!

Cliff was our technician.. Quick, knowledgeable service provided. Explained what he felt would be the best option for repair solution at this time without pressuring a sale.. Thank goodness he was able to come and service our ac on such short notice.. highly recommended, will use for future service

Used Hightower for over 30 years, for both heating and air conditioning, always great service and honest recommendations on the best way go depending on your budget. The latest call was for a heater problem, great response, quick diagnosis and fix.
In 20 degree weather couldn't for any better service or technicians. Thanks!

I have been a customer for over 30 years and I cannot say enough exemplary things about this company and their service and their integrity! The service man who sees after our home is Juan and he is such a positive role model for this company. Efficient, respectful, thorough and so willing to go to extra lengths in this hot weather with a positive attitude. Thank You Juan

I just had a regular checkup on our new units installed by Hightower. Cliff the technician brought to my attention the lack of insulation around the pull-down staircase and offered to remedy the issue with a thermal zipping shield. He installed the cover in 15 minuets!
Thanks to Cliff for sharing his knowledge and informing me about the issue. Cliff also alerted me to the anomalous heat build up in one of my attics. I will have my handyman inspect for possible clogged soffits.