Hightower Service Inc

I am so pleased with the service provided by Hightower. My husband and I moved in with my father who has Parkinson's to better care for him. We decided to get a doorbell camera to help with security while we are at work. They did such a great job installing the doorbell camera and they were pleasant to work with. The price was reasonable as well. Thanks for everything!

I started using Hightower at my own home 21 years ago. They replaced three units at my house over time as the builder-grade units that came with the house failed. They always provided sound advice about fix vs. replace. When my mother moved nearby, they put in a new unit for her. Recently they replaced two units at an investment property we own. Is Hightower the cheapest? Absolutely not. But, on Carrier equipment they are competitive and, more importantly, they can get Carrier's attention when they need to if there is a special issue to address. Above all, they do the job right. Their maintenance technicians are well-trained and respectful of the property. When my daughter and her husband bought their first house, Hightower took over maintenance and addressed issues leftover from the previous owner. Our business has grown with them to the point where they maintain 7 properties for us totaling 12 units. I highly recommend them if you want the job done right the first time and value high quality service. Hey, they are good enough for my elderly mother and my daughter they will certainly do a great job for you!

Cliff took care of my emergency situation on a Saturday morning and responded quickly to my phone request. He explained my problem in detail and educated me on the fix so I know what to do should I have the same issue again.

Used Hightower Service for routine maintenance on zoned air conditioners. Cliff identified several issues that needed repair to keep them running full speed. I appreciate his expertise in fixing the issue before it becomes a serious issue.

Our semi-annual maintenance check ups give us peace of mind that both heating and cooling systems are working well. The technicians are well trained and efficient. They also make recommendations for needed upgrades​. We have happily been doing business with Hightower for over 20 years.

Kip Smith from Hightower Service, Inc in Arlington, TX did an excellent job on our preseason air conditioner check. His extensive work experience on air conditioning systems gives him the opportunity to know things about the equipment and develop the wisdom that much less experienced technicians would not likely match. He was so good on sharing useful information and making good suggestions, I will request him for any future air conditioning repairs or checks. It is nice to see that there are still people who are motivated to try to perform their jobs at a very high quality level and who are good in communicating with their customers. Excellent job Kip!

Mr. Cliff Wright serviced my air conditioning unit today(11-8-2018) . I was very pleased with his expertise and more importantly his honesty. I trust his recommendations and look forward to doing business with Hightower Service, Inc. in the near future.
Thank you,
A satisfied customer.

Hightower AC has proven over time to be reliable, professional, and to give
fair prices and good advice on products that we either did or didn't need. I will always choose Hightower for these reasons. We highly recommend them.

Justin was very professional and suggested what all needed to be maintained. He was prompt, thorough, and efficient. He also showed me what he had to do before, during,
and after each task. I am very grateful to Justin and Hightower and will recommend to anyone in need of AC/Heat Service and repairs.

We have used Hightower service for over 20 years. They are quick to respond and very efficient. The technician who came yesterday, Justin, was knowledgeable, very polite and explained the problem to me . It was the hottest day of the year and he worked hard to fix the problem with the a/c and even rechecked the issue before he he left, only to find another problem had presented itself! Justin continued to research the issue until he solved it. He was very polite, advised me on some maintenance I should be doing and even changed a light bulb I couldn't reach. More companies should hire quality men such as he is! Thankyou Hightower for having such a professional staff, you should be very proud!!

After paying so much money earlier this year with A#1 Air for extra services we didn't need, I was very hesitant to call anyone to check our a/c unit to find out why it wasn't cooling. After doing some checking online in our neighborhood message board, Hightower came up again and again with excellent recommendations.

Our technician, Justin, was very knowledgeable and fixed our a/c unit with the replacement of a capacitor which was quite affordable. Thirty minutes after he arrived, we had cold air again.

I highly recommend Hightower Services to anyone! 5 Stars!