Captain Comfort Heating and Air Conditioning L.L.C.

Our A/C was not cooling like it should. This couple came out and explained everything they were doing and why. They were able to fix the problem in a timely manner. Super nice and personable. I would use this company again in a heartbeat. Thank you.

Our air conditioning stopped working. I called Captain comfort and they were here the next day as soon as they could get here. They are very professional, explained it to us of what went wrong and fixed it at an excellent price. I will definitely be calling them if I ever need them again. Highly recommended!!!!!!

I can not say enough good about Captain Comfort! They were very responsive, had me try several things before they came out, and when we determined there was a real issue, they came out the same day. They were honest, and explained the issue, and repair. Very reasonable pricing! Even followed up the next day to make sure we were good to go! More people/companies need to follow their business practices! Ty ty ty Captain Comfort!

Going forward we will utilize this company for all our HVAC needs. We contacted Chad and Stacey via phone leaving a vm. They responded within 5 min. Before they came out, they gave us several suggestions on what we could try to solve our issue. Most companies would have came out, charging a service call no matter the issue. Chad and Stacey came the same day with the part needed just as stated. In no time our 3 yr old unit was up and running. These two are prime examples of what integrity and honesty look like. Excellent customer service! If you need your AC worked on, want treated like consumers should be, then use this company - Captain Comfort Heating and AC! Thank you again, Chad & Stacey!

Long story short, my husband and I called upon Chad and Stacey when our outside unit was acting up. We had been told our unit needed replaced, but Chad was insistent he could fix the issue and explained we may be given the wrong information by others. On Sunday, Chad came to our home, replaced a part on our unit and did a full overhaul on our system. The past couple of days, our unit has ran better than ever. If it weren't for Captain Comfort Heating and Air, my husband and I would have spent thousands of dollars to a dishonest company. We are forever grateful and can't recommend this company enough. Not only did we discover an honest, caring company, but we have made friends. Just a side note, Chad wouldn't even take payment at the time of service because he wanted to make sure his repairs worked. If this doesn't explain the kind of integrity this company has, nothing will. We are your biggest fans!

Furnace stopped working and I needed someone to get it working. Captain Comfort responded quickly, found the issue and had it resolved in no time. Additionally, they took a look at the system to make sure there were no other issues. They explained the system and the work they did. Local small business, Veteran owned, and high quality. Give this team a call!!

We went with @Captain Comfort Heating and Air to give my 87 year old mom some much needed cool air. I could not be more happy. First they are veteran owned. I mean, patriotic VETERAN owned. They came out and saw what must have looked like an impossible situation, with a 30 year old unit, and a furnace connection that was basically pieced together. They spent a good deal of time, even working almost to the wee hours to make sure my mom had air. What I loved most, was the pride they took in their work and how nit picky they were about every little thing. I will never use anyone else again. They beat the price I was quoted and even did more for it. Left everything looking neat, and are just genuine nice people.

Chad and Stacey came out after my heat went out and another company failed to repair it. They were super nice and knowledgeable, took the time to explain what the issue was, and made me feel empowered by the knowledge they shared! Would not hesitate to refer anyone else there and I don't see why I would ever consider going with anyone else. They're OUTSTANDING!

I have used this company for years and can't say enough about their workmanship, their professionalism and friendliness. Always on time and always do what they say. I wouldn't call anyone else ! Thank you for being the great people you are !

To Captain Comfort, from Colonel Customer, THANKS for a job supremely well done!!!

Chad and Stacy installed a kitchen range for us and were outstanding in their performance, flexibility, courtesy, and professionalism. We are returning to East Tennessee this summer after 30 years in the Army. I will absolutely request any/all plumbing, heat and air conditioning work we need done by Chad, Stacy and the Captain Comfort team.
DOL, NSDQ!
Colonel Brian Hughes