Captain Comfort Heating and Air Conditioning L.L.C.

I want to start by thanking these guys for doing an Awesome job! Honest, competent, sincere folks that take pride in their work! It's honestly refreshing to find a company that still cares about people, and not just money! My family and I are very grateful to have found Captain Comfort, if we ever need hvac help in the future I know we exactly who I'm calling! Thanks again Chad and Stacey!!!!

Our cabin's AC was not cooling in a hot summer day, we call them on Sunday late afternoon and Stacey texted us back right away to obtain all the info she needs. They arrived at noon the next day and it turns out to be a small issue that requires no parts to fix (but the other company wanted us to spend over $1000 to replace a part that is not broken!). I am so glad that I called them to get a second opinion and they resolved the problem within 30 mins. They are very experienced, honest and the charge is reasonable; I highly recommend them.

I can’t remember ever being treated so well by any company. The level of professionalism was a breath of fresh air and the service and communication was amazing. I could not recommend Captain Comfort enough and will absolutely use them again.

Very professional, incredible work ethic, and Honest. They went above and beyond any other company we have ever worked with in the Heat and Air industry. They replaced our whole system in our business and we are 110% satisfied. They have become like family to us..
If you need anything done on your heat or air system you need to call them and give them a try. You wont regret that decision. We have been in business since 1927 and contribute our success on our honesty and hard work. The owners of this company share those values and they will be in business for a long time.

Chad and Stacey were amazing! They are incredibly nice people and great at what they do. 10/10 I would recommend to everyone. Seriously the best! So friendly and informative that I even made a fb review right after they were done. Thanks again guys!!!

I have always had a strong work ethic, was brought up that way. That is until recently, when I called Captain Comfort. My HVAC unit was on its last leg and I did'nt know what to do. At first, Chad cleaned and serviced it trying to save me the expense of a new unit. His idea not mine.Well he got that old unit running through another summer and winter season. I was able to save enough funds through the extra year Chad bought us. In 2017 Captain Comfort set me up with a top of the line unit and installed it for me. Captain Comfort has gone above and beyond. and as far as my strong work ethic, it just got blown out of the water with the service, kindness, reliability, accountability, responsibility, that I received from Captain Comfort, these qualities are hard to find now days. So if you want a comfortable home I recommend Captain Comfort for your Peace of Mind.

We hired Chad & Stacey Hopson, owners of Captain Comfort Heating & Air Conditioning, because we know that Honesty, Integrity and having a Moral Compass means everything to them!
Folks, I’m Robert, one of the directors at WKXV Gospel radio in Knoxville.
Our gospel radio station hired Chad & Stacey because they have such a great reputation.
As grandma would say, "their good people!"
If you ever need your HVAC repaired and you call Captain Comfort Heating & Air Conditioning, you'll be glad you did!
They have been a blessing! :-)

Captain Comfort is the best HVAC service I have ever had. Good work, very personable and high quality people. If you want to give a small shop a hand up these are the guys for you.

Captain Comfort is an honest, family owned local business that shames the big corporate businesses, namely Hiller! Thier professionalism, customer service, competitive estimates and dedication to safety is amazing. Chad and Stacey are a dynamic duo. They came to install a gas line at 1pm and left after 9pm. Chad actually researched and downloaded the manual for my gas oven line install. He was prepared! Installing the gas line was supposed to be the job but it turned into a fixing Hillers shoddy, sloppy hvac install. Chad discovered duct work unattached revealing that I have been heating and cooling my crawl space since July of last year. He also repaired the pvc drainage to my hvac to industry standard and replaced the screws and fittings as well. The pvc that Hiller installed created an air flow with stagnant water which caused a dirty dank smell that I could not identify or manage. It's been driving us crazy. Stacey cut out the excess duct work that should not have been there. That excess duct became a stinky varmint nest, also creatinga smell. Not a pleasant job in a constricting crawl space but she got it out. Caption Comfort should be only company you consider for your house!

Our AC went out during this heatwave and a few other places we called werent available until next week. We appreciate you squeezing us in today and providing great service. Thank you!