Matt Simmonds was excellent. We had an emergency repair needed and he made it in the pouring rain. Even went to great lengths to get the parts necessary,,,which were not locally available. I was very impressed with the service and repair. You dont see this kind of customer service much anymore. Just plenty of excuses. Not here!
Everyone we talked with at Jewell, from the schedulers to the technicians were courteous and helpful. The work to repair our malfunctioning HVAC unit was completed in a timely manner. Our service tech, Matt Simmonds, and his coworker did a very professional job. Thank you!
Joshua Soto performed routine maintenance on our heating system. He was very professional, polite, and knowledgeable. He explained everything he did in an easy to understand way and happily answered all of our questions! Highly recommend.
I've used Jewell Mechanical for my residence, and with my recording studio design business for a decade. Nothing but top of the line. Technician Josh Koehn has proved to be as thorough as they get, and found both our HVAC unit issues quickly, efficiently. 100%
I work for Greyhound, we have been using Jewel for years. Matt Simmonds always will keep me informed with what was going on with the AC unit in terms that I would understand, I must say every time he left the AC unit was back up and running. Matt I personally want to say THANK YOU!!!
Brian was knowledgeable and professional. He detected the source of my HVAC system not blowing cold air and gave me all the options to consider. No pressure!!! That's the best part!
I work in a building with several other suites and every time we have maintenance done the tech’s are always courteous and as quiet as possible especially if we have clients/patients. We had Brian at our office today and he was great, very efficient and friendly!
Josh Koehler came yesterday for my ac/heating service. He is such a great person. He called prior to coming to let me know he was on his way. He arrived in the time he was scheduled and was here a short time. His professional abilities along with great customer service makes me so happy I have Jewel Mechanical looking after my HVAC needs.
Needed two new units, 3.5 and 3 ton, brand new ductwork upstairs and downstairs, new return duct, etc. Big job. They were very busy when excessive heat hit the city. Still, I was never given any excuses, never made to feel less than a very important client. As promised, the first crew arrived to remove everything. Neat, quiet and respectful. Then the rest came, so there were several workers and it took a few days. Through all of it my hand was tightly held by the magical Josh and his kind and sweet team. My experience is nothing short of amazement, gratitude and unending praise for their dedication, quality workmanship and excellent value for money! I shopped around and nothing compared to the difference this team made to an otherwise stressful situation. Thank you Josh and your team for being great ambassadors for Jewell Mechanical!
Joshua Soto was the representative who came to our home. He was very professional and very informative. We appreciate the work he did in here in our home.
vince settle
Matt Simmonds was excellent. We had an emergency repair needed and he made it in the pouring rain. Even went to great lengths to get the parts necessary,,,which were not locally available. I was very impressed with the service and repair. You dont see this kind of customer service much anymore. Just plenty of excuses. Not here!
Christ UMC
Everyone we talked with at Jewell, from the schedulers to the technicians were courteous and helpful. The work to repair our malfunctioning HVAC unit was completed in a timely manner. Our service tech, Matt Simmonds, and his coworker did a very professional job. Thank you!
Tony Cusimano
Joshua Soto performed routine maintenance on our heating system. He was very professional, polite, and knowledgeable. He explained everything he did in an easy to understand way and happily answered all of our questions! Highly recommend.
Mark Wenner
I've used Jewell Mechanical for my residence, and with my recording studio design business for a decade. Nothing but top of the line. Technician Josh Koehn has proved to be as thorough as they get, and found both our HVAC unit issues quickly, efficiently. 100%
Latonya Jones
I work for Greyhound, we have been using Jewel for years. Matt Simmonds always will keep me informed with what was going on with the AC unit in terms that I would understand, I must say every time he left the AC unit was back up and running. Matt I personally want to say THANK YOU!!!
Laura Harrison
Brian was knowledgeable and professional. He detected the source of my HVAC system not blowing cold air and gave me all the options to consider. No pressure!!! That's the best part!
Tia Schreyer
I work in a building with several other suites and every time we have maintenance done the tech’s are always courteous and as quiet as possible especially if we have clients/patients. We had Brian at our office today and he was great, very efficient and friendly!
Shirley Herrman
Josh Koehler came yesterday for my ac/heating service. He is such a great person. He called prior to coming to let me know he was on his way. He arrived in the time he was scheduled and was here a short time. His professional abilities along with great customer service makes me so happy I have Jewel Mechanical looking after my HVAC needs.
Jacqueline Coetzee
Needed two new units, 3.5 and 3 ton, brand new ductwork upstairs and downstairs, new return duct, etc. Big job. They were very busy when excessive heat hit the city. Still, I was never given any excuses, never made to feel less than a very important client. As promised, the first crew arrived to remove everything. Neat, quiet and respectful. Then the rest came, so there were several workers and it took a few days. Through all of it my hand was tightly held by the magical Josh and his kind and sweet team. My experience is nothing short of amazement, gratitude and unending praise for their dedication, quality workmanship and excellent value for money! I shopped around and nothing compared to the difference this team made to an otherwise stressful situation. Thank you Josh and your team for being great ambassadors for Jewell Mechanical!
Stephanie Patterson
Joshua Soto was the representative who came to our home. He was very professional and very informative. We appreciate the work he did in here in our home.