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  • Wheelchair accessible entrance

Jewell Mechanical, LLC Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Here To Help

Joshua Soto and Michael Ortiz did a fantastic job and went above and beyond the call of duty we will be using them anytime that we have an issue and are very happy with the service we received! Great job hiring these guys!

Pinewood Host

Tom was GREAT! He came in promptly and helped fix out heating system! He took the time to source a part that we needed to finish this project DAY OF! We really appreciate the dedication and helpfulness of this company and their employees!

lauren jacoby

Jewell Mechanical is wonderful to work with, super responsive and always willing to help as soon as possible. Matt, stayed late and helped fix our clog and leak preventing additional damage and issues. Very appreciative for his hard work! We have used them for HVAC and plumbing, they will continue to receive our business, the best!

Donald Downing

Jewel Mechanical installed my HVAC system several years ago and I am a repeat customer. Brian serviced my HVAC today for spring startup / maintenance. He called prior to arrival with eta and arrived on time, worked quickly and was very professional. Thank you Brian & Jewel Mechanical.

kevin guice

My AC stopped working on a hot day (98 degrees). After troubleshooting, I couldn't figure out what was wrong with the unit so I called Jewell. They sent their on call mechanic Tim. Tim called me within 10 minutes of me calling the office line. He gave me an ETA. He arrived promptly and was able to replace my capacitor fairly quickly. He did a great job explaining the issue and remediation effort. He was in an out timely. I highly recommend Jewell. Very professional and timely service. Thanks Tim.

Dorothy Alcala

The Jewell technician Brian H.came out to fix my heat pump. He did an excellent job and even went the extra mile to insulate an outside box that holds electronics.Thanks to him my heat pump is working! Great job!!

Babs White

Josh did a great job servicing my two HVAC units. He was on time and took the time necessary to thoroughly check out the equipment and explain what I need to know.

Cheryl Frye

Matt was informative and did a very thorough job. He explained what he was doing and kept me updated as he worked on the 2 units at our shop. He takes pride in his work and really seems to care about the customer. He deserves 10 stars.
Cheryl Frye
The Legendairy Milkshake Bar

Dr Jen Ormerod

Let me start by saying I used a competitor previously and was charged $$$ to simply take a Nest/Google Thermostat off the wall and reinstall the old thermostat - a job that took about 10 min cost over $200. So thankfully one of my neighbors recommended Jewell, as he has been using them via their very affordable and comprehensive Maintenance Plan service.
So I made an appt. for 2 Nest/Google Thermostats to be installed into my new home - and by new I just mean new to me, the house was built in 2015 - but we'll get to that in a minute. So Joshua Soto from Jewell showed up to do the install - super professional but very relatable as we chatted our way through his time in my home (he even accepted my very Boston way of speaking fast and with some slight profanity when the syncing of the thermostats to the Google app weren't going as planned). My 2015 home has 1 HVAC unit and 2 thermostats for dual zone capability - this is great accept Nest/Google requires a "common" wire for all thermostat installs that my home did not have on the HVAC unit electronic board (or whatever, I am a MD PhD not an HVAC technician/electrician) so long story short after some trial and error and phoning a colleague (who Josh said was in the HVAC business for 40+ yrs and it showed since he knew exactly what needed to be done in my case) Josh had rewired my HVAC control unit so each thermostat had all appropriate wiring and were working seamlessly without giving us vile error messages...UGH! It should be noted the other option was to simply get a Nest Power Connector as an alternative to not having a "C" wire but Josh didn't want to take the chance of me dealing with error messages in the future so he went the workman's route and for those of you saying yes so you could be charged more.... well I wasn't it was all part of the same install price because unlike other HVAC companies they don't jack up your price as they go :). Thanks again Josh for getting my thermostats installed and cooperating - appreciate you going above and beyond!
CALL JEWELL MECHANICAL and get it done right and without going broke :)

EVA

I have been with Jewell Mechanical for about 10 years. They have replaced both my HVAC units over the years with good products at good prices. I have had a service contract with them for twice yearly maintenance of my systems. Josh Koehn has been my technician for maintenance several times and he is one of the reasons for my 5-star rating. He is extremely knowledgeable, professional while being friendly and personable at the same time. He frequently comes at the early end of my time "window," takes time to explain anything I ask about and gets everything done in a timely manner. He represents the company very well. The only objection I have ever had with the company was the cost of replacing a thermostat, but in fairness to the company I didn't ask the cost up front....and they did discount it some afterwards. Despite that, I have stayed with them because they do good work and Josh is one of the ones who do that good work!

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