HomeServ Memphis

Rob repaired my washer today. He arrived on time, was courteous and professional, explained exactly what was wrong and what needed to be done to fix it. He worked efficiently and resolved the issue. Great experience with Greenway, as usual.

Terry B. and Adam were very professional and provided a honest assessment. Their inspection showed me the problem areas and suggested an affordable options to correct the problematic area.. Thank you so much!
So if everyone is having any issues with your home’s duct system, thermostat, etc contact Greenway.. Terry B. and Adam are very helpful and hassle free..

Wow.....My tech was Chris he was above exceptional and his knowledge and expertise were very impressive. He didn't even mind me watching him work and he explained every step to me like I was his assistant and I mean that in a good way. I learned a lot and I know he was here to fix my water heater, but the experience with Chris was cordial and very professional. I have had three experiences with Greenway Services since I move to the city and I have nothing but good things to say about the services rendered and the professionalism of the staff. Thanks again for your services.

Terrance came and installed my HVAC and he was excellent! He was so nice and did a really great job installing everything! My AC unit is on the roof and that didn't phase him at all! Had to get a crane and everything. I'm thankful for Terrance and his excellent work!

I had Greenunit onn my ac and way home services replace my Internal unit and yheu didn't hook yhe drain it poured through my ceiling. I had to pay 3rd petty to fix their keys up..

We had an oven that needed repair, and Joel was sent on the call to our home. He worked with extreme efficiency and made the repairs in no time at all. He was very pleasant and thorough. Since that call, we have requested him for all repair needs that have arisen since we first met him. He is so pleasant, knowledgeable, efficient and thorough... and a joy to have in our home. Thanks, Greenway, for hiring such good folks... and Joel needs a big raise and a great big pat on the back!

We asked Greenway for a furnace check to be scheduled & were told it would be the next day (VIP Precision Tune-up customer) in the time period of 1 - 5 pm.
On the day of service call, we were called by Greenway to be advised that our service call was next in his schedule.
Henry, the Greenway Technician assigned, called to advise he was on his way to the house. He arrived carrying his tools & equipment & was ready to check our 2 unit systems; he went to work immediately & serviced all the furnace equipment including a test run & safety check. He replaced filters we provided & gave us a report showing the system specifications & details of his work.
Henry was friendly, courteous & efficient during his service visit. He appeared to be well trained & capable of performing the service work requested.

I had my furnace rot out and motor was blown right when it got cold. I had a sales rep come out and showed me 3 quotes which I researched and found to be very reasonable (as well as 0% financing). I called back and scheduled the removal and replacement of my entire up and down systems and they scheduled for Tuesday morning and showed up right at 9am and with 4 guys they were completed and tested out by 4pm. Allen Bush and Terrance Johnson were the team leads and were both courteous, friendly, and efficient at their work. great job by them!

I have used Greenway Home Services and American Home Shield several times. Office staff is always helpful and professional. One of the technicians, Joel came out today to fix my Ice Maker. He has come out on several jobs over the years and ALWAYS does an outstanding job. He is professional, caring, and KNOWS HIS STUFF. Today, he even noticed another part of the Ice Maker that was going out and he replaced that as well as the other part that was broken. I can say that Joel does an incredible job of representing Greenway Home Services. One more thing, I had a window of 12:00 to 5:00 when they would call me and tell me that they were on the way. Joel called at 12:05 and was ready to go at my house by 12:15 and was finished and walking out the door at 1:15. I could go on. Thanks Joel and Greenway Home Services.

I see a trend with Greenway and AHS American Home Shield. AHS is a rip off and Greenway is incompetent. A home warranty is useless if it takes 3 months to get a major appliance fixed and worse if the incompetent Greenway never fixes the problem. Both companies are corrupt with poor customer service. I see a CLASS ACTION lawsuit in the future for these two companies.