Automatic Air Conditioning, Heating & Plumbing

Automatic called me after my A/C unit started reporting terminal shutdown errors. They had someone out the very next morning to investigate. Very impressed at the level of service and that I did not have to call them myself, or have to wait several days to a week for service. Bill Deering is the tech that arrived, and also the service manager. He quickly identified and resolved the issue which was a clogged U-joint and backed up drain. He also went above and beyond to investigate if there were any other unrelated/unreported issues. He found that my reme-halo led unit was no longer working (which was still under warranty). Without any hesitation, he called in to order a new one. He said someone would call me once it arrived to schedule installation, and he would do his best to ensure he came back out himself to install it. Truly loved the personal touch! Maybe I’ve just had bad luck in the past…but I don’t believe I’ve ever experienced such an excellent level of customer focused service from ANY company ANYWHERE. I strongly and highly recommend Automatic to anyone looking for a trustworthy and customer dedicated company!!!

Good Professional Plumber (s)!
Automatic Air Conditioning, Heating, and Plumbing is a fantastic company! It is my second (2nd) time utilizing their service. There was water linking from around my guest bathroom commode. Therefore, I called Automatic. The lady that answered the phone was delightful. She told me that she could send someone out the next day. She gave me the time and name of the person. The company communicated with me through email and text until the plumber arrived. I loved the communication because I knew when the plumber was on his way, etc. Well, Jared (the plumber) came out to fix the commode. He was on time (actually slightly ahead of time). Jared was very polite and professional. As soon as he walked into the bathroom, he told me what was wrong with the commode and what it would cost to fix it. I agreed to the price, and he resolved the commode issue effortlessly. Actually he fixed it better than the original installment. Thank you, Jared and Automatic - Great Service!

They were professional and on time. Very knowledgeable However I can't say the same about two of the other businesses They recommended to me for other services. They've got some bad apples in their "network." However this should not reflect on the work that they provided, and I have no complaints. They return calls and they're very polite. They certainly aren't the cheapest but you're going to get what you pay for with them, and you'll know the work is done right.

Great company! Chris L. was our salesman he was very helpful and prompt to reply to any of my questions. Sam the owner even called me to answer some questions and help me out, I really appreciated him taking time to call me personally. We had a complete AC/Heating system installed, the technicians were all very nice and they were tidy which I really appreciated. I want to give a special shout out to Chase on the install crew, his customer service skills are excellent! He was very helpful and polite. I would definitely recommend them if you are looking for an AC company.

It was a pleasure to have Chase come out to perform the annual HVAC maintenance on my new unit. He is extremely knowledgeable in his work, showed up at the appointed time, and explained in detail the services. His friendly, courteous manner was much appreciated, and I look forward to his keeping my Carrier unit in top condition.

Chase did the annual inspection and maintenance of our air conditioning unit. He was a member of the crew that installed our heating and air conditioning system last year and he remembered us. He arrived on time and was very friendly but also respectful and professional. He explained everything he did and took the time to answer all the questions I had. I will be requesting him when it's time for our heating system maintenance in the fall.

Jared was fantastic! He was on time, very professional and nice. He answered all questions we had and took his time explaining to us what needed to be done right now versus in the near future. Will DEFINATELY use again!

My whole experience with this company was fantastic! They were very professional, timely for appointments to install my new AC/Heating system, and always cleaned up after each portion of the job. I would definitely recommend this company for any HVAC or plumbing issues.

Honest trustworthy people at a reasonable price!

I had two issues with my plumbing and I googled the company’s in Memphis and looked at the reviews. And I ended up calling this company out for my second issue. I was not impressed with the first company I called out, they were overpriced and didn’t stay out here half the time as this company and the price was outrageous to say the least. I was soooo impressed by this company’s thoroughness to get the issue taken care of, their empathy, and kindness, it just overwhelmed me. I was grateful for everything and the reasonable price I tried to tip Bill! He wouldn’t accept it which to me showed even more character. I am so impressed I deleted the other plumbing phone number and will be calling this company if ever needing help again. What a great company at a reasonable price! He was also very knowledgeable of his job and honest. It has been really hard to find a trustworthy company as a woman, that’s not trying to take advantage of my ill knowledge in the plumbing field. You can trust this company to do the job right at a reasonable price honestly! 💖

Great company, from technician (Cameron), to office (Sharon), to management (Shelby). Good people who know that treating folks right at the company also flows to treating customers right. Will definitely use again! Nice, reasonably priced, and they kept us informed throughout the process.They have Integrity and are Honest! Thank you Automatic!