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Automatic Air Conditioning, Heating & Plumbing Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cheryl Thompson

Automatic Air and Heating, has always been my go-to when I needed service on my carrier heating/air condition unit. They have a professional team that is knowledgeable of the equipment and always punctual each time they service my system they were in and out within an hour.
Satisfaction guaranteed.

dean tutor

Automatic Air Conditioning has installed 2 units for me. Very pleasant to work with, quality work, came as scheduled and completed in one day. Very satisfied customer. Would highly recommend .

Cid Chase

James came out and did a great job checking and recharging my system. Very professional and very personable. This is my second interaction with this company and I will be continuing to call them in the future!

Jacqueline Meeks

Chase got in removed the old Halo unit and replaced it with a new unit. He show me with pictures that it was operating and show the old unit with the honey coils were building up everything. He was very patient and answered my questions. He was courteous and professional. Thanks, Chase.

Paige Gassmann

The whole process of scheduling and having our AC serviced was easy! James was very helpful and answered all my questions and was honest with all the fixes needed. We have found our new AC company!

Donna Orman

The repair man was very polite and professional - the job was explained and completed in a very timely manner. I will definitely use Automatic again.

dmg

A coworker recommended Automatic when I knew I had at least 1 ruptured pipe after our big freeze in Dec. 2022. Here's how it went from start to finish:
• I filled out their online "Get a Call Back" form and got a confirmation email.
• Kim called, made sure she understood all the info, got me on the schedule for the next day, and let me know I'd get a text when they were on their way. They also sent an email confirming the app't.
• 30 min into my 2-hr window, I got a text giving me the lead plumber's name and letting me know he was on his way.
• When Dustin arrived, he greeted me by name, checked again to make sure he had all the info about the known issue, and gave me a rundown of how they'd proceed.
• At each stage of the process, Dustin let me know what they'd found, what my options were, and what the approx cost would be for each. (He also showed me phone pics of what they were seeing so I didn't need to be a 3rd body in a space built for 1.)
• When everything was taken care of, he walked me again through each repaired item, showed me the work, and—because I'd asked—gave me a heads-up on other items I might want to take care of soon.
• He took payment via app, and I rcvd the itemized invoice immediately.

Note: Accessing this house's crawlspace is NOT a fun thing, and spending a bunch of time in it is, uh, also not a fun thing. For most of this job's 3.5 hrs, 2 guys worked together in that cramped space. A lot of people would've looked at the situation and simply declined to take it on.

Even if this had been a routine job, things couldn't have gone any better from the customer side. Much of the city had been without running water for several days because of water main breaks, and I'm sure nobody at Automatic had a holiday—but they were all super polite and took incredible care with their work. Cannot recommend highly enough.

Natalie Adkinson

I initially called Automatic Air Conditioning, Heating and Plumbing to come out to help disconnect valves under my vanity. While they were here, I mentioned that there was a leak in my shower that was causing my entire master tile to need to be redone. The technician, Jared, asked if he could check the hot water heater, which was in the attic above the shower. When he checked it, he found that it was bulging and about it split open, as well as leaking. We were on the verge of a major disaster! He and his partner, Chris, came out the very next day to install a new hot water heater for us. They were so professional and kind. They left the house very clean as well. I appreciated that they were also budget friendly when I was shocked at the initial issue at hand. I will definitely use Automatic Air Conditioning, Heating and Plumbing again!

Chris Bird

Chase is an extremely knowledgeable, conscientious and personable technician. All my previous experience with Automatic has been great.

Bailey Hart

Last night we discovered our AC unit drain was clogged when our home office was flooded. I reached out to Automatic the next morning at 7:30 and the sweet girl who answered said they could have someone out at 10:30. Told her that worked. She called back 2 minutes later saying she actually had a tech who could come now. Cameron arrived a little after 8 and did an amazing job!! He was so kind, helpful and professional. He even offered to service the unit while here to make sure we were good. He recommended we replace the evap coils in the next year, and we will definitely be calling for him! Thank you SO much for this morning!

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