I choose Coastal Air Solutions because of the quality customer service. There are things in life especially these days that you can't put a price on and one of those things is good customer service which is not so easy to come by anymore. Coastal Air was there when I needed them in an emergency situation and very pleasant to work with and solved my issue immediately. Thank you Coastal Air Solutions!!
Can’t begin to tell you how much we appreciate Coastal Air. We have had visits from both Chris and Brent. So nice! So professional! Both of theses young men were so efficient and explained everything ! Great service from Nichol , also. We are very appreciative of all aspects of their visits. Mike and Jerry Lewis
First time customer. Was looking for a new company I could trust and was of great quality and value. I found it with Coastal. From everyone who answered the phone to Tommy, Chis and Morgan that came out to repair the unit all were very professional. I have found a home with this company. Thank you for restoring my faith in the HVAC industry. I will call again when needed.
Lennox out the way, the Trane has arrived. Thank you so much Coastal Air Solutions. The biggest headache of my life is gone. Coastal Air was on time did an amazing job and looks 10 times better than what the builder installed. My old unit was only 2.5 years old. The builder needs to fix this entire neighborhood with Coastal Air Solutions. Thank you Coastal Air. Your people that came to my house and replaced an entire system were off the charts professional. Updated to 10 Stars. Both of my damper valves that were installed by the builder have failed in less than 3 years. Coastal air has came out and replaced them both on the same day I called that each one failed. I am a retired disabled Veteran and to see a company that cares about what they do is outstanding. If you need a new system or repairs call Coastal Air First. You will not call anyone else again.
We came back home from vacation to find out our unit wasn't working & to fix it was gonna cost just as much as to getting a new one, Coastal Air solution was able to come to the rescue, very professional great customer service. First week after they replace my unit we started hearing a noise we called them & came to fix it the problem right away, it was a manufacturing issue. Will recommend to anyone around!
My AC stopped working so I called these folks. Nicole answered immediately and was able to get a technician over to my house in under an hour. Technician arrived and was very knowledgable and polite. He quickly diagnosed my problem and was able to show me exactly what was wrong and explain it to me in terms I could understand. He also gave me some great advice on how to keep my system running smoothly going forward. 100% will recommend to friends and coworkers.
Dale and his crew were amazing! Always prompt and courteous. Had my new AC split unit installed on time and made sure everything was good before leaving. Dale also called to check after a few days. Answered all my questions and concerns with the new unit. Great business to deal with for your AC concerns!
Chris was a top notch technician. He kept us informed and we really felt like he understood our concerns and addressed them as if they were for his own home as well. Couldn’t be more pleased with the professionalism and care he provided.
Chris made my husband and I feel at ease, he was very educational on our AC system plus on time!! Most importantly came in less than 24 hrs to resolve our issue. We will definitely use them again!!
During our first summer in our newly-purchased home our HVAC unit went out and we were facing a steep repair bill to fix a 10+ year old system. After a night of nearly 90 degree temps in the house, my wife and I decided to replace the system. We called Rob on a Friday afternoon and left a message. He called back the same evening to schedule an appointment to visit the next day (Saturday). By noon on Saturday we had a contract signed and the system was installed on Monday. Rob even brought us a few temporary AC units to run in the house until our new system was installed! Coastal Air Solutions is great. Rob's entire team demonstrates the same level of customer service and professionalism. We highly recommend Coastal Air Solutions and their Trane products.
Whitney Talbert
I choose Coastal Air Solutions because of the quality customer service. There are things in life especially these days that you can't put a price on and one of those things is good customer service which is not so easy to come by anymore. Coastal Air was there when I needed them in an emergency situation and very pleasant to work with and solved my issue immediately. Thank you Coastal Air Solutions!!
Mike Lewis
Can’t begin to tell you how much we appreciate Coastal Air. We have had visits from both Chris and Brent. So nice! So professional! Both of theses young men were so efficient and explained everything ! Great service from Nichol , also. We are very appreciative of all aspects of their visits.
Mike and Jerry Lewis
Richard Hahn
First time customer. Was looking for a new company I could trust and was of great quality and value. I found it with Coastal. From everyone who answered the phone to Tommy, Chis and Morgan that came out to repair the unit all were very professional. I have found a home with this company. Thank you for restoring my faith in the HVAC industry. I will call again when needed.
Tin Man
Lennox out the way, the Trane has arrived. Thank you so much Coastal Air Solutions. The biggest headache of my life is gone. Coastal Air was on time did an amazing job and looks 10 times better than what the builder installed. My old unit was only 2.5 years old. The builder needs to fix this entire neighborhood with Coastal Air Solutions. Thank you Coastal Air. Your people that came to my house and replaced an entire system were off the charts professional. Updated to 10 Stars. Both of my damper valves that were installed by the builder have failed in less than 3 years. Coastal air has came out and replaced them both on the same day I called that each one failed. I am a retired disabled Veteran and to see a company that cares about what they do is outstanding. If you need a new system or repairs call Coastal Air First. You will not call anyone else again.
Jennifer Segovia
We came back home from vacation to find out our unit wasn't working & to fix it was gonna cost just as much as to getting a new one, Coastal Air solution was able to come to the rescue, very professional great customer service. First week after they replace my unit we started hearing a noise we called them & came to fix it the problem right away, it was a manufacturing issue. Will recommend to anyone around!
Ryan Bush
My AC stopped working so I called these folks. Nicole answered immediately and was able to get a technician over to my house in under an hour. Technician arrived and was very knowledgable and polite. He quickly diagnosed my problem and was able to show me exactly what was wrong and explain it to me in terms I could understand. He also gave me some great advice on how to keep my system running smoothly going forward. 100% will recommend to friends and coworkers.
Mike Perritte
Dale and his crew were amazing! Always prompt and courteous. Had my new AC split unit installed on time and made sure everything was good before leaving. Dale also called to check after a few days. Answered all my questions and concerns with the new unit. Great business to deal with for your AC concerns!
Jeffery Orr
Chris was a top notch technician. He kept us informed and we really felt like he understood our concerns and addressed them as if they were for his own home as well. Couldn’t be more pleased with the professionalism and care he provided.
Brooke E
Chris made my husband and I feel at ease, he was very educational on our AC system plus on time!! Most importantly came in less than 24 hrs to resolve our issue. We will definitely use them again!!
Kit Tinkham
During our first summer in our newly-purchased home our HVAC unit went out and we were facing a steep repair bill to fix a 10+ year old system. After a night of nearly 90 degree temps in the house, my wife and I decided to replace the system. We called Rob on a Friday afternoon and left a message. He called back the same evening to schedule an appointment to visit the next day (Saturday). By noon on Saturday we had a contract signed and the system was installed on Monday. Rob even brought us a few temporary AC units to run in the house until our new system was installed! Coastal Air Solutions is great. Rob's entire team demonstrates the same level of customer service and professionalism. We highly recommend Coastal Air Solutions and their Trane products.