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Prime Heating & Cooling LLC Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Suzanne Duarte

Highly recommend to all landlords and private home owners. We have had our share of repairs through the years, and Prime is exceptional. Not only punctual, but professional and pricing is excellent. Tyler is very knowledgeable, and was able to get the job done fast and effective. Definitely if we have issues with any of our apartment furnaces Prime will be our first call.

c nado

Technician was very knowledgeable and he explained what he did. Would call them again next year.

Jane Crawley

This is my first home with gas heat…Chris was excellent at allaying my concerns and educating me on the various aspects and functionalities of the different parts of the unit.
Chris has made me very pleased on deciding to utilize Prime Heating.

Michael Monti

They came right away to service my a/c in the middle of a heat wave. Professional and courteous. Also, recently removed my old hot water system and installed a new one. I highly recommend them.

Paul Woodruff

This company very professional and on time. They didn’t charge me any more for my heating system that had to be repaired. I would recommend this company.if you are in need for heating and air conditioning work. I was very satisfied.

John B

Jeremy the service tech showed up on time and was very professional, polite and thorough.
He double checked the system and gave me piece of mind.
As with the first time I used them, I was not disappointed.

Lauren Yapp

Very happy with our experience – Chris arrived on time, was incredibly courteous and helpful, and got our broken A/C up and running again very quickly. We will definitely use Prime Heating and Cooling again if we ever have issues in the future.

Liz Ballou

I was very impressed how quick I was able to get an appointment. Josh the service tech was very punctual. Josh was polite and knowledgeable. I will recommend Prime Heating and Cooling to family and friends.

Charles Stunson

Chris and his team did a excellent job on installing my air-furnace humidifier. In addition the cost was very reasonable, I will definitely be using Prime Heating & Cooling again.

Brianna Hacker

Had an appointment set for Monday, that I made online, between the hours of 8 am-12 pm. I sat around waiting without any call or text to confirm, or to let me know they were not coming. 12 rolled around and no one ever showed. I even waited a few days before posting this review to see if the company would reach out to remedy this, and they sent an email asking for my feedback on the experience (or in this case, lack of) This was very disappointing.

I would suggest not using their online system to make appointments if you would like to use this company, and you might have better lucky. Unfortunately, I will have to find my services with another company.

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