Quick response to my call (on-demand hot water heater wasn't working), technician showed up when he was supposed to, went through everything and found the issue. Very professionsal, not complaints at all. Now waiting for the part to come and then will have them back for the installation.
Update - part came in and technician installed it. It didn't fix the issue, but he was able to diagnose the problem, and sorted it out. All good!
Travis and Chris did a great job repairing our system. I would highly recommend them. We will be using Prime for annual maintenance from now on. Prime was able to come out and look at our system and diagnose the problem 20 minutes after I called. Other companies had 1-2 week waits.
Jeremy is very professional. He does great work and he kept our appointment even though it meant a very long day for him. We are very happy to have air conditioning again.
Prime Heating & Cooling LLC saved the day when my air conditioner broke down during a heatwave. They responded quickly, diagnosed the problem accurately, and had it fixed within hours. I'm incredibly grateful for their efficient service.
I want to say thank you to Prime Heating & cooling LLC. They have exceed our expectations and I have total conference in them doing exactly what they say and showing up faster than ever seen before.... and also ready to take care of any aspects of the buildings mechanical systems needed. Best costumer service we have seen in a very very long time. Proud to have them aboard and I can't say thank you enough to them.
Technician was great! Made the appointment on Sunday, tech was there Monday morning at 8:00 when the office said he would arrive. Definitely recommend this company
The Prime team was super efficient in replacing the ancient central air unit in the house I recently purchased. Their quote was by far the most reasonable for me and my budget. Highly recommend :)
Very pleased with the service we received from Prime Heating & Cooling. The technicians arrived to do our spring maintenance of our HVAC system and in doing so, advised us of some necessary work that they needed to do in order to make sure everything was working properly. They also cleaned out the area around the condenser (leaves, brush, etc.) from the fall/winter, and even cleaned up the extra brush that was left behind for us. Friendly staff when coordinating appointments, including keeping us informed of any delays in advance. Would recommend and will continue to use them for future needs.
I had an emergency AC breakdown, and Prime Heating & Cooling came to the rescue. Their emergency response team arrived promptly and fixed the issue in no time. I'm grateful for their quick and efficient service. Highly recommended!
Prime Heating & Cooling is a company I trust wholeheartedly. They have been maintaining my HVAC system for years, and I've never had any issues. Their technicians are always punctual, knowledgeable, and friendly. I appreciate their commitment to customer satisfaction and recommend them without hesitation.
S Prouty
Quick response to my call (on-demand hot water heater wasn't working), technician showed up when he was supposed to, went through everything and found the issue. Very professionsal, not complaints at all. Now waiting for the part to come and then will have them back for the installation.
Update - part came in and technician installed it. It didn't fix the issue, but he was able to diagnose the problem, and sorted it out.
All good!
Matthew Lavoie
Travis and Chris did a great job repairing our system. I would highly recommend them. We will be using Prime for annual maintenance from now on. Prime was able to come out and look at our system and diagnose the problem 20 minutes after I called. Other companies had 1-2 week waits.
Judy fiore
Jeremy is very professional. He does great work and he kept our appointment even though it meant a very long day for him. We are very happy to have air conditioning again.
Melissa Butler
Prime Heating & Cooling LLC saved the day when my air conditioner broke down during a heatwave. They responded quickly, diagnosed the problem accurately, and had it fixed within hours. I'm incredibly grateful for their efficient service.
Gregory Mathews
I want to say thank you to Prime Heating & cooling LLC. They have exceed our expectations and I have total conference in them doing exactly what they say and showing up faster than ever seen before.... and also ready to take care of any aspects of the buildings mechanical systems needed. Best costumer service we have seen in a very very long time. Proud to have them aboard and I can't say thank you enough to them.
Anthony Antonelli
Technician was great! Made the appointment on Sunday, tech was there Monday morning at 8:00 when the office said he would arrive. Definitely recommend this company
Marissa Daniels
The Prime team was super efficient in replacing the ancient central air unit in the house I recently purchased. Their quote was by far the most reasonable for me and my budget. Highly recommend :)
Jillian Moreau
Very pleased with the service we received from Prime Heating & Cooling. The technicians arrived to do our spring maintenance of our HVAC system and in doing so, advised us of some necessary work that they needed to do in order to make sure everything was working properly. They also cleaned out the area around the condenser (leaves, brush, etc.) from the fall/winter, and even cleaned up the extra brush that was left behind for us. Friendly staff when coordinating appointments, including keeping us informed of any delays in advance. Would recommend and will continue to use them for future needs.
Stephanie Lewis
I had an emergency AC breakdown, and Prime Heating & Cooling came to the rescue. Their emergency response team arrived promptly and fixed the issue in no time. I'm grateful for their quick and efficient service. Highly recommended!
Debra Matthews
Prime Heating & Cooling is a company I trust wholeheartedly. They have been maintaining my HVAC system for years, and I've never had any issues. Their technicians are always punctual, knowledgeable, and friendly. I appreciate their commitment to customer satisfaction and recommend them without hesitation.