Drew's Crew Heating & Air LLC

Excellent customer service including thorough explanation of all services completed. Fixed a problem 3 other techs couldn’t in 3 weeks in 20 minutes! Highly recommend!

Nick and Jose came out yesterday to fix our non-working gas furnace. They took their time and diagnosed the problem; then they found the parts from a local supplier and came back to fix the issue. We are so thankful for the professionalism and expert knowledge from both men. They saved us from finding a hotel room for the night.

I have used Drew's Crew a couple of times and the technician's are really good. The person named King came by resolved my issues and explained the situation very well.

Awesome service! My technician was very courteous and professional. My heatling system was fixed within an hour. Great service, I highly recommend these guys!

This Youngman was so nice and attentive. He told me what was needed and explained it do that I would understand. He took his time and went through every room and told me what was needed for things to be corrected and for the heat to come through correctly.
If I need to have something else done to my place I would definitely call Herrings Home Services.
Thank You for your service

Chris from Drews crew came today my air stopped working on Sunday my husband has COPD so I went through my home insurance American Home Shield chris came today fixed everything up working like brand new I would highly recommend them to anybody Chris was absolutely awesome

Herrings Home Quality Service was assigned by our home repair contracted service CHW for an AC problem. They came out told me I needed new condenser & sent report to CHW. Later that day Herrings turned down the job thru CHW stating he wanted more money which was unknown to me. Because of Covid restrictions it was hard to contact CHW by phone or have anyone come to my home. CHW offered Reimbursement Process which I entered into & Re-hired Herrings, not knowing Andrew Herrings demand for more money. I gave him the info to file for approval with CHW. He never contacted CHW for approval, installed the condenser for $3,500.00. Because he never submitted for approval, I am out any reimbursement from CHW. The police investigated & found that Andrew told police I was desperate & said I'd forgo reimbursement process, which is a lie. I live on very low SSI, My husband just died & had a military burial the day before my A.C. died & his funeral cost $2,600.00. There is no way I would have ever forgone the Reimbursement process. Andrew saw a quick buck at my expense & has been continually lying to me as I tried to get to the truth, acting as if he followed procedures and constantly dumping the problem on CHW. I eventually got the printout of communications between Herrings & CHW. & have all the printouts from CHW including that I entered into the Reimbursement process. Andrew is extremely unethical no matter how good a job he may do. He should not be trusted. Anyone who would stab a widow in the back should be put out of business. Do not hire him/them. There are plenty of ethical businesses for hire. Andrew Herring is a cheat and a liar. Do not hire him. I SAW YOUR REPLY & AM ADDING MORE TRUTH: YOU ANDREW are lying thru your teeth. What kind of business man who was hired with the stipulation to file for reimbursement for his client AND GOT PAID IN FULL UPFRONT WOULD NOT FILE FOR HIS CLIENT TO THE WARRANTY COMPANY? The reason is: HE NEVER INTENDED TO FILE. IT WOULD HAVE BEEN NO SKIN OFF HIS BACK SINCE HE GOT PAID IN FULL UPFRONT. HE WOULD HAVE LOST NO MONEY, the warranty company would have reimbursed the client. HE NEVER INTENDED TO FILE BECAUSE HE ALREADY TURNED DOWN THE JOB STATING HE WANTED MORE MONEY, SO HOW COULD HE POSSIBLY FILE WITH THE WARRANTY COMPANY. THEY WOULD HAVE TURNED HIM DOWN FOR THE PRICE HE CHARGED AND Andrew WOULD HAVE BEEN DENIED THE JOB, he saw a way to get his money at my expense. I had no need for AC until the very late spring. My AC died on Friday 6/19/20. I called you on Saturday 6/20. Andrew told me to call back On Monday 6/22. I did. Kimberly took the job. Your tech came on Tuesday 6/23 in the morning. After 5PM that day, after CHW APPROVED THE WORK IN PRINT, you Andrew turned down the job with CHW cause YOU, ANDREW STATED YOU WANTED MORE MONEY.. I have it in print from CHW every communication between you & CHW, along with all other printouts from CHW about THE APPROVAL FOR THE WORK & my entering the Reimbursement process. I printed out the phone calls to you from my phone company. Had I agreed to drop the reimbursement process, there would have been no need for me to call you & CHW who said you had never even been in touch with them since rejecting the job on 6/23/20. You had 5 days to file from 6/25 when I re-hired you till the installation on 6/29. YOU NEVER INTENDED TO FILE CAUSE YOU WOULD HAVE LOST THE JOB BEFORE THE INSTALLATION. That conversation you said you had with me never took place. Printout says CHW would SEND PART (NO EQUIPMENT SHORTAGE) & APPROVED repair. Then you replied, turned down job. you wanted more money. The PROOF IS IN PRINT. You are highly unethical with no proof except the continual lies that pour out of your sick, sad, greedy heart.as you kept continually lying in every phone conversation dumping the problem on CHW. So, please keep lying, it's more proof for the JUDGE & that is now in print for any & all authorities with whom I have already been in contact. & WITH THOSE YET TO COME. I COME IN THE NAME OF THE LORD. YOU COME FROM THE FATHER OF LIES.

Thank God for Drew's Crew they came highly recommended and I'm completely satisfied

Andrew was great, on time and very professional. Very knowledgeable and answered all questions, would recommend highly.

Fantastic service on my HVAC units. Solved a problem that other contractors could not figure out. Patient, professional, thorough. I'm signing them up for a maintenance plan on my HVAC system today.