marvin e. kanze, inc.

They showed up on time. Worked quietly and effectively. They were polite and showed us how to use the new thermostat. The cost was lower the the comparison. Most of all, the company has been a family run business for about 60 years, and will continue that, so I can count on M .E. KANZE to continue giving me great service.

Terrific... they have been so knowledgeable, helpful, and professional. Great company to work with. Very reliable and trustworthy. They got a new A/C, furnace and coil installed in just a few days and it was a job well done - even to the untrained eye. Would certainly recommend them.

Marvin E. Kanze is a reputable business with a knowledgable staff. They recently installed a new AC unit in our home, and we were very pleased with the equipment and service.

I knew of Mr. Kanz as they had, several years ago, completely changed our daughter and Son-in-law's system at their home very near to where my wife and I live. Mr. Kanz was very professional and knowledgeable ( I would actually know as I taught,HVAC among other vocational skills at Olney High School many years ago, before becoming an attorney). His recommendations for the furnace and condenser unit (outside unit) was a lessor expensive set of matching units than I had inquired about as he pointed out that my 40 year old system, I had kept running for 35 years, replaced by a more expensive set would "not" do a "better" job of cooling/heating with the older, too small ducts. The only benefit would have been to his own pocketbook. We accepted his recommendation of the less expensive units. His men were professional and "certified" The job was done on two days only because my wife and I were out of Wynnewood for that particular August weekend so he asked our return time on Monday and actually met us at the house to finish when we arrived home on Monday. I did inspect and it was the "little" things I appreciated. like the quality bends in the refrigerant lines to and from the outside.The care they used to not scratch the new units during installation as any scratches or burning of the outside of the two cabinets while silver soldering the copper connections many times translates into an early rusting cabinet. The re installation of my existing humidifier without trying to up sell a newer one as he determined the old one was working just fine. There was no house damage despite that they had to move the very large and heavy furnace up the basement stairs, through the kitchen, the living room hallway and out the front door. As well, the reverse trip for the new furnace. They protected the wood floor with runners at all times . Although it is only one day as of this writing, since install. It is working perfectly, quietly, with even a better output. Mr. Kanze himself was in and out of the house all the time over the two part days install to make sure the job was being done correctly. Parenthetically, I did meet meet and speak with another company, probably equally competent but went with Kanz. because I knew of their quality work first hand from the install they did for our daughter and son-in-Law

Great experience. They resolved my service call issue in less than 24 hours on a holiday weekend. The service tech was polite, professional, and got me squared away quickly. I would absolutely recommend their service.

Marvin Kanze Inc just completed installing a split air conditioning system on my 100 year old 3000 sq ft stone house. Most companies wouldn’t look at the job. The system Kanze was able to install exceeded all of our expectations. Kanze’ workmanship and professionalism are the best.

Marvin E. Kanze did a fantastic job installing my AC and Heating system. From the sales rep to the installers to still making sure everything was fine after the job was done I highly recommend them!!

I can’t say enough about how professional the crew from Kanze heating and air were. They came right on time, put down drop clothes everywhere and were extremely professional. They removed and the. installed a brand new heating and air system in my house. They even went above and beyond to make sure that my new ac unit was in a place that I wanted it but thought it might not have been an option for the space. I would highly Recomend Marvin E. Kanze!

The entire crew, from initial email/phone call to final handshake, was professional, personable and focused. They listened to what I wanted, and did the job as expected. Plus, they cleaned up! They were on time and worked solid every day. AC working great!

Worst customer service I have ever experienced in my life. After installing an air conditioner in our condo in January, they refused to do any warranty work when it broke in August . Dodge phone calls and make up stories about parts that are on order, and then parts that can’t be ordered, and then “someone will call you right back”. 17 phone calls later, no one has contacted me. They obviously don’t want to do the warranty work as it represents a loss of money for them.